vtune: failed to use hotspots

[tiannan]

I want to use hotspots to analyse the program for time-consuming functions. This does not appear to have worked

[DiyaN_Intel]

Hi, 

Thank you for posting in Intel Communities.

Could you please share the following details- 

1. Sample reproducer code.

2. VTune version.

3. Exact steps and the commands used.

4. OS,kernel and Processor details.

5. Self-checker logs.

Can you please try and check the matrix sample given in the path below and check if it is working for you or not?

C:\Program Files (x86)\Intel\oneAPI\vtune\latest\samples\en\C++\matrix\matrix.exe

To get the self-checker logs, you must ensure that the VTune self-checker script is running fine. This is to validate that appropriate drivers are installed and the system is set up correctly to collect the performance data. 

The "vtune-self-checker.sh" script is available from <install-dir>/bin64 on the Windows or Linux system on which you installed VTune Profiler.

On running this script, it will create a log file and display the location of the log file. Kindly share that file with us so we can verify it from our side.

If you face any issues please let us know.

Thanks and Regards,

Diya

[tiannan]

Hi, Diya

Thank you very much for your reply!!!

1. Sorry I don't know what Sample reproducer code is

2. My VTune version is 2023.0

3. This is my analysis settings

For privacy reasons I blurred out some of the settings

4. The operating system on the laptop is Win10 Professional 22H2 19045.2846

     The processor is Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz

5. I also try to run matrix.exe, but I don't see where the final result exists

6.  When I tried to run vtune-self-checker.bat, I was stuck in this state for hours

Looking forward to your reply,

Tiannan

[DiyaN_Intel]

Hi, 

Good day to you.

Sample reproducer code is a sample of your code/application or a similar one which will help us to replicate the issue from our side.

Can you please update to the latest Vtune version(2023.1) and re-run the analysis(your code or matrix example) and check if it working fine for you or not?

Also, try running self-checker logs after updating the Vtune.

If you face any issues please let us know.

Thanks and Regards,

Diya

[DiyaN_Intel]

Hi,

We have not heard back from you.

Did you try updating the Vtune to the latest one and check if it is working fine for you?

If not, please share the sample of your code/application or a similar one which will help us to replicate the issue from our side.

Regards,

Diya

[DiyaN_Intel]

Hi, 

We have not heard back from you. This thread will no longer be monitored by Intel. If you need further assistance, please post a new question.

Thanks and Regards, 

Diya