Can you let me know the Intel VTune Amplifier XE command line that is being ran. If you are using the GUI to start Amplifier, you can obtain the command that is ran by clicking on the Get command line located in the lower right hand corner of the Intel VTune Amplifier XE GUI.
Also, can you let me know the processor make and model where you are running and analyzing your application?
Does this behavior occur when analyzing other application? Are you able to successfully analyze for example on of the Amplifier sample application like Tachyon?