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Please help restore the support case filed on the Altera website.

DHsu
Beginner
‎09-25-2018 01:55 AM
1,154 Views

Hi,

The below support cases that were applied for on the Altera website after updation to the INTEL website are gone.Can you help me recover?

 

Intel Premier® Support Case Details:

Case Number

00284022

Case Subject

Post ERMA request: Duplicate from SR# 11417157

Case Number

00290618

Case Subject

Post ERMA request: Duplicate from 00283583.

Case Number

00316249

Case Subject

Post ERMA request: Duplicate from 00283559.

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ChiaLing_T_Intel
Employee
‎10-08-2018 02:56 AM
400 Views

Hi DHsu,

 

Sorry to let you know that we could not recover the Intel Premier Support page for you because your support interface has transitioned to Intel Intel Community page. The ERMA report will be delivered to your email once it is ready. We will continue support your request through Intel Community. and please do not hesitate to let us know if you need further assistance.

 

Thank you

 

Regards,

Chia Ling

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Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

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