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fazimmer
Beginner
47 Views

Intel HD2000 redraw bug

Hello!

This ecg-software is used in emergency-rooms! The problem only occours under Windows XP and the new Intel i3 HD-grafics! In Vista or Win7 there is no such problem!

We have tested the latest Intel graphics driver provided byour computer manufacturer (FSC) and the last generic Intel graphics driver

This is 100% a bugof the Intel HD grafics driver for XP 32bit!Is there a chance to solve this bug?

Have a look:













Report Date: 9/19/2011
Report Time[hr:mm:ss]: 8:16:32
Driver Version: 6.14.10.5374
Operating System: Windows XP Professional Service Pack 3(5.1.2600)
Default Language: German (Germany)
DirectX* Version: 9.0
Physical Memory: 2978 MB
Minimum Graphics Memory: 64 MB
Maximum Graphics Memory: 256 MB
Graphics Memory in Use: 35 MB
Processor: x86 Family 6 Model 42 Stepping 7
Processor Speed: 3092 MHz
Vendor ID: 8086
Device ID: 0102
Device Revision: 09




* Processor Graphics Information *


Processor Graphics in Use: Intel HD Graphics 2000
Video BIOS: 2108.0
Current Graphics Mode: 1440 by 900




* Devices Connected to the Graphics Accelerator *


Active Monitors: 1
* Monitor *


Monitor Name: Plug und Play-Monitor
Display Type: Analog
Gamma Value: 2,2
DDC2 Protocol: Supported


Maximum Image Size:
Horizontal: 15,75 inches
Vertical: 09,84 inches


Monitor Supported Modes:
640 by 480 (60 Hz)
640 by 480 (75 Hz)
720 by 400 (70 Hz)
800 by 600 (75 Hz)
800 by 600 (60 Hz)
1024 by 768 (75 Hz)
1024 by 768 (70 Hz)
1024 by 768 (60 Hz)
1280 by 1024 (60 Hz)
1280 by 1024 (75 Hz)
1440 by 900 (60 Hz)



Display Power Management Support:
Standby Mode: Not Supported
Suspend Mode: Not Supported
Active Off Mode: Supported


Raw EDID:
00 FF FF FF FF FF FF 00 26 CD 34 48 87 0B 00 00
1E 11 01 03 68 28 19 78 2F E1 60 A3 55 49 99 27
13 50 54 A5 4F 00 81 80 95 00 01 01 01 01 01 01
01 01 01 01 01 01 9A 29 A0 D0 51 84 22 30 50 98
36 00 98 FF 10 00 00 1C 00 00 00 FF 00 30 35 38
34 38 4D 37 37 30 32 39 35 31 00 00 00 FD 00 38
4C 1E 52 0E 00 0A 20 20 20 20 20 20 00 00 00 FC
00 50 4C 31 39 30 32 57 0A 20 20 20 20 20 00 C6

0 Kudos
7 Replies
Stephen_H_Intel
Employee
47 Views

Hi Fazimmer

Thankyou for the comprehensive report. Can you giveme some information about how the data is being rendered to the screen? For instance, is this a DirectX application? Is this an application that you have developed?

Regards

Steve
fazimmer
Beginner
47 Views

Hi Steve,

We are the developer of this software, yes. We use only GDI, Polyline to draw the ecg-curves. For the background-drawings we use BitBit. We think its a bug in the Polyline-function in our drivers. We dont use DirectX.

Thanks a lot...

Best regards!
si2ekram15
Beginner
47 Views

Wow man , whats this , I seeing this for first time and it is amazing . I don't know about how to use this software and why use it but I am feeling love with this software.
fazimmer
Beginner
47 Views

Hi, this software is for ecg-controling. Thats why it is so importatnt to solve this bug as fast as possible! Is there anything going forward?

Stephen_H_Intel
Employee
47 Views

Hi

You said that there was no problem with Vista or Win7, why not just switch to one ofthem?

For an application such as this, surely you would benefit from the extra level of support and reliability you would get from Win7?

Regards

Steve
fazimmer
Beginner
47 Views

Hi,

the problem is that our customers have on most machines Windows XP, so there is the next 2-3 yerars no chance to ship around this bug. Most medicine-pcs are tested and used with XP. Is there a chance to solve the bug? Can you communicate this to the Intel-driver-developer?
Stephen_H_Intel
Employee
47 Views

Hi

OK, someone noticed that your screenshot is inNT / W2000 desktop theme. Do you still get the problem if you swap to XP theme? (right click screen -> properties -> themes).

Regards

Steve