ESDQ AI Box for Video Analytics question

[wales]

install Deep learing streamer pipeline framework will show verify error

CPU: i7-1185G7E
OS: ubuntu-22.04
kernel: 5.13.0

[JesusE_Intel]

Hi wales,

This package is only supported on Ubuntu 20.04. You mentioned using Ubuntu 22.04, do you see the same installation error on Ubuntu 20.04? Could you provide the content of /var/log/esb-cli/<esdq>?

Regards,

Jesus

[wales]

Dear Jesus :

sorry~~I'm using ubuntu 20.04, 

attach is log file

[JesusE_Intel]

Hi wales,

Thanks for providing the log files and confirming you are using Ubuntu 20.04 LTS. I have reproduced the issue and have escalated the issue to the development team. I will let you know what I find out. 

Regards,

Jesus

[wales]

Dear Jesus :

Have any  update??

[JesusE_Intel]

Hi wales,

Apologies for the delay in our response. The development team is currently testing a potential solution. I will let you once I have additional information.

Regards,

Jesus

[JesusE_Intel]

Hi wales,

The package has been fixed and updated.

Could you please try to re-download the package and let me know if you run into any issues?

Regards,

Jesus

[wales]

Dear Jesus :

I'm install OK

Thanks for your great support

[JesusE_Intel]

Hi wales,

Thank you for confirming! If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,

Jesus