Embedded Connectivity
Intel network controllers, Firmware, and drivers support systems
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How to update the firmware of E823 in Xeon D-2796NT CPU ?

bk_sranlab
Beginner
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Hello,

A few days ago, I read that PTP is supported by updating the firmware on the E823-L.
The link is below.

https://community.intel.com/t5/Embedded-Connectivity/PTP-not-working-for-10GBASE-KR-interface-with-E823-L-Ethernet/td-p/1466617

 

I am trying to update the firmware of my E823 to use PTP.
I have a Xeon D-2796NT. So, I downloaded the LAN Enabling Kit for ICX-D HCC, not ICX-D LCC.
There are many .bin files in the LAN Enabling Kit. Which one should I choose?

 

# ethtool -i eno4
driver: ice
version: 1.11.17.1
firmware-version: 2.28 0x80011ef1 1.3200.0
expansion-rom-version:
bus-info: 0000:89:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes

 

# lspci -v -s 89:00.0
89:00.0 Ethernet controller: Intel Corporation Device 188a
DeviceName: E823 - 25 GbE - Port 4
Subsystem: Intel Corporation Device 0000
Flags: bus master, fast devsel, latency 0, IRQ 16, NUMA node 0
Memory at 23ff0000000 (64-bit, prefetchable) [size=128M]
Memory at 23ffc030000 (64-bit, prefetchable) [size=64K]
Expansion ROM at e6600000 [disabled] [size=1M]
Capabilities: [40] Power Management version 3
Capabilities: [50] MSI: Enable- Count=1/1 Maskable+ 64bit+
Capabilities: [70] MSI-X: Enable+ Count=512 Masked-
Capabilities: [a0] Express Endpoint, MSI 00
Capabilities: [e0] Vital Product Data
Capabilities: [100] Advanced Error Reporting
Capabilities: [148] Alternative Routing-ID Interpretation (ARI)
Capabilities: [160] Single Root I/O Virtualization (SR-IOV)
Capabilities: [1a0] Transaction Processing Hints
Capabilities: [1b0] Access Control Services
Kernel driver in use: ice
Kernel modules: ice

 

Thank you.

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CarlosAM_INTEL
Moderator
881 Views

Hello, @bk_sranlab:

 

Thank you for contacting Intel Embedded Community.


We want to address the following questions to understand this situation:

 

Could you please clarify if this request is related to a design developed by you, or if it is a third-party company device?

 

Could you please let us know the name of the manufacturer, the part number, and where we can find the information if this request is related to a third-party design?

 

We are waiting for your answer.

 

Best regards,

@CarlosAM_INTEL.

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bk_sranlab
Beginner
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Hello CarlosAM_INTEL,

 

I purchased Kontron's ME1310 server, which uses the Xeon D-2700 Intel Ice Lake SoC processor.
Please refer to the link below for the server.
   https://www.kontron.com/en/products/me1310-high-performance-multi-edge-platform/p171703 

Please let me know if you need further information. Thanks.

 

Best regards,

BK

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CarlosAM_INTEL
Moderator
862 Views

Hello, @bk_sranlab:

Thanks for your clarification.

You need to address as a reference your consultations related to any products manufactured by the third-party company that you mentioned in your previous message through the channels listed in the following website because the proper information for their implementations must be provided by them: 

https://www.kontron.com/en/about-us/kontron-europe-overview/contact-us/forms/contact-support

Best regards,

@CarlosAM_INTEL.

 

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