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JChen534
Beginner
678 Views

eeupdate ARM tool for I350

Do you have eeupdate ARM tool for i350 ethernet controller?

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8 Replies
Michael_L_Intel2
Moderator
406 Views

Hello JChen534,

 

Thank you for posting in Intel Ethernet Communities. 

 

Regarding EEUpdate tool, please open our FAQ link: 

https://www.intel.com/content/www/us/en/support/articles/000023048/network-and-i-o/ethernet-products...

 

And you may contact Resource and Design Center for registration and access: 

https://www.intel.com/content/www/us/en/design/resource-design-center.html

 

However, it is recommended that you contact the board vendormanufacturer for modification made on the onbaord NIC, the OEM board vendor is the best person to handle the customization that might have made on the NIC integrated and to avoid any warranty issue of the board in case there is.

 

If you have questions, please let us know.

 

Best regards,

Michael L.

Intel Customer Support

Under Contract to Intel Corporation

JChen534
Beginner
406 Views

Hi Michael,

I'm board designer.

Resource and Design Center couldn't find any latest eeupdate for arm.

We have eepromARMtool but it couldn't detect I350 chipset.

Could you please help to confirm how can we detect and update mac address for i350?

Thank you.

Michael_L_Intel2
Moderator
406 Views

Hello JChen534,

 

Base on your inquiry, we have specific forum for these issues and I will be transferring this thread for faster response. 

 

Best regards,

Michael L.

Intel Customer Support

Under Contract to Intel Corporation

CarlosAM_INTEL
Moderator
406 Views

Hello, @JChen534​::

 

Thank you for contacting Intel Embedded Community.

 

The Intel(R) Network Connections Tools 24.0 PV LAN Software Tools document # 348742 has the EEupdate, can be found when you are logged into your Resource & Design Center (RDC) privileged account at the following website:

 

http://www.intel.com/cd/edesign/library/asmo-na/eng/348742.htm

 

The RDC Account Support form is the channel to process your account update request. It can be found at:

 

https://www.intel.com/content/www/us/en/forms/design/contact-support.html

 

Best regards,

@Mæcenas_INTEL​.

JChen534
Beginner
406 Views

I downloaded Intel® Network Connections Tools 24.1 PV LAN Software Tools which files are almost the same before version and it was for x86 prosessor not arm prosessor.

Do you have arm prosessor tool for flashing binary at ethernet controller I350 and X550?

 

 

CarlosAM_INTEL
Moderator
406 Views

Hello, @JChen534​ :

 

Please follow the suggestions stated in sections 8 and 9, on pages 441 to 574 of the Intel(R) Ethernet Controller i350 Datasheet document # 336626. It can be found when you are logged into your Resource & Design Center (RDC) privileged account as well at the following website:

 

http://www.intel.com/cd/edesign/library/asmo-na/eng/336626.htm

 

The RDC Account Support form is the channel to process your account update request and any inconveniences related to the provided websites. It can be found at:

 

https://www.intel.com/content/www/us/en/forms/design/contact-support.html

 

Best regards,

@Mæcenas_INTEL​.

JChen534
Beginner
406 Views

Hello

Question wasn't solved. I tried to use eepromaccesstool-0-7-9, but can't program X550AT and I350AM4.

JChen534
Beginner
406 Views

Please contact me by e-mail directly. Thank you !!!

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