Error: tsc2007 3-0048: Missing ti,x-plate-ohms device property with Q7-EL-x6211E-24N0211E PCBFTX

[saurabh162]

I am working on Q7-EL-x6211E-24N0211E PCBFTX (x86-64 based architecture) soc and using kernel linux-6.1.97.

I could not instantiate I2C device “tsc 2007” although I can see in kernel message that tsc2007 driver is registered.

Moreover when I try to Instantiate tsc2007 from user-space by using following command:

echo tsc2007 0x48 > /sys/bus/i2c/devices/i2c-3/new_device

I get error:

[ 3681.853755] tsc2007 3-0048: Missing ti,x-plate-ohms device property

Please inform me how can I fix this problem in x86_64 based processor.

In arm based processor I could have used “dts” file but I do not know how to do it in x86_64

Thank you !!

[CarlosAM_INTEL]

Hello, @saurabh162:

Thank you for contacting Intel Embedded Community.

We have received your request, but we need to address the following questions to understand it better:

Could you please confirm that the "Q7-EL-x6211E-24N0211E" you mentioned is the device shown as a reference on the following website?

https://embedded.avnet.com/product/msc-q7-el/

Could you please let us know the place of purchase of the "Q7-EL-x6211E-24N0211E" affected units?

Where do you download the " tsc2007 driver" related to the reported situation?

We are waiting for your answer to these questions.

Best regards,

@CarlosAM_INTEL.

[saurabh162]

Hello @CarlosAM_INTEL 

Following are the answers to your questions:

1. Could you please confirm that the "Q7-EL-x6211E-24N0211E" you mentioned is the device shown as a reference on the following website?

https://embedded.avnet.com/product/msc-q7-el/

Answer) Yes, you are right.

2. Could you please let us know the place of purchase of the "Q7-EL-x6211E-24N0211E" affected units?

Ans) We have bought it from Avnet. And it can affect more than 100000  pieces as we are planning to use it in our new hardware for production.

3) Where do you download the " tsc2007 driver" related to the reported situation?

Ans) from kernel config menu of Linux kernel v6.1.97

Please inform me if you need any other information. 

Thanks and Regards 

Saurabh Jain

[CarlosAM_INTEL]

Hello, @saurabh162:

Thanks for your clarification.

We would like to help you with the reported situation but we do not have the proper information to provide support to the cited third-party device.

You should address your consultations related to the mentioned third-party device, as a reference by filling out the form stated on the following website:

https://embedded.avnet.com/contact-us/

Best regards,

@CarlosAM_INTEL.