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bknow1
Beginner
1,061 Views

哪位遇到过baytrail N2930进win7概率性档windows logo的?关闭cpu C state就没问题。

初步建议先检查VCORE设计是否符合spec.同时建议您进行精简系统的功能模块进行对比以定位问题所在。尝试一下替换其他sku的SoC看一下问题。最后还请更新Micro Code并检查CPU电源设计是否符合spec。请您到CCE网站上提交debug。

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2 Replies
TChen
Beginner
233 Views

建议参考intel文档《570005_intel_celeron_processor_j1900_e3800_product_family_sighting_12084》,image.png

CarlosAM_INTEL
Moderator
225 Views

Hello, @TChen  and @bknow1:

Thank you for contacting Intel Embedded Community.

We provide support only in the English language.

You should review the End of Technical Support for 4th Generation Intel® Core™ Processors and Intel Atom® Processors E38XX and Intel® Celeron® Processors J1XXX and N2XXX provided by the Internet of Things Group (IOTG) letter document # 632552 to have a clear idea of the support situation of the cited processor. You can find it when you are logged into your Resource & Design Center (RDC) privileged account on the following website:

https://cdrdv2.intel.com/v1/dl/getContent/632552

The RDC Account Support form is the channel to process your account update request or report any inconveniences with the provided website. It can be found at:

https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html

Best regards,

@CarlosAM_INTEL.

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