Embedded Intel® Core™ Processors
Communicate Intel® Core™ Hardware, Software, Firmware, Graphics Concerns
1353 Discussions

ADL-S / PCH dose not working after SLP_A

doowonjeong
Débutant
3 063 Visites

hello

I am using the ALDER LAKE S platform. (PCH: R680E)

NON-DEEP setting and EC is not used.

The power sequence is all fine, and the SPI also operates for about 500 ms after the voltage is applied.

However, currently my board does not work after SLP_A#.

SLP_S5# is not set to 3.3V.

 

HW STRAP setting of PCH is as follows.

- MAF (GPP_H12 : LOW )

- Disable ESPI ( GPP_C5 : HIGH)

- VCCSPI : 3.3V ( GPP_H18 : LOW )

- BBS ( GPP_I22 : LOW)

0 Compliments
7 Réponses
CarlosAM_INTEL
Modérateur
3 046 Visites

Hello, @doowonjeong:

Thank you for contacting Intel Embedded Community.

We sent an email to the address related to this account with information that may help you.

Best regards,

@CarlosAM_INTEL.

0 Compliments
jlchu0705
Débutant
2 717 Visites

Hello,@CarlosAM_INTEL:

 

I also experienced the same issue.

Could you email me with information about this issue, too?

 

Thanks!

0 Compliments
CarlosAM_INTEL
Modérateur
2 700 Visites

Hello, @jlchu0705:

Thank you for contacting Intel Embedded Community.

We sent an email to the address related to this account with information that may help you.

Best regards,

@CarlosAM_INTEL.

0 Compliments
cc_chen
Débutant
2 582 Visites

Hello,@CarlosAM_INTEL:

 

I also experienced the same issue.

Could you email me with information about this issue, too?

 

Thanks!

0 Compliments
Diego_INTEL
Modérateur
2 545 Visites

Hello @cc_chen,

 

Thank you for contacting Intel Embedded Community.

 

The email is referring to using our IPS support to submit a case regarding this issue. 

https://www.intel.com/content/www/us/en/support/articles/000057045/ethernet-products.html

 

Best regards,

 

@Diego_INTEL 

0 Compliments
JackZ
Débutant
698 Visites

Hello,@CarlosAM_INTEL:

I also experienced the same issue on ALDER LAKE N platform.
Could you email me with information about this issue, too?

Thanks!

0 Compliments
Diego_INTEL
Modérateur
552 Visites

Hello @JackZ,

 

Thank you for contacting Intel Embedded Community.

 

I don't have information about what was mentioned in the email but I it is possible that it was mentioned to use the Intel Premier Support for a better support regarding the issue.

https://www.intel.com/content/www/us/en/support/articles/000057045/ethernet-products.html

 

Best regards,

 

@Diego_INTEL 

0 Compliments
Répondre