Intel i7-5700EQ, 16GB DDR3

[Samir3]

We are using intel i705700EQ processor with Microsoft Windows - 10. We want upgrade OS from Windows-10 to Windows -11  for this processor. It seems, according to Microsoft WIn-11 will not be supported on this processor. While running, we are getting following errors:

=========================================

Intel Management Engine Interface driver has failed to perform handshake with the Firmware (FWSTS0: 0x1E000052, FWSTS1: 0x60002106).

The speed of processor 7 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.

(repeated for the 7 other cores)

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Do we have any updated firmware to overcome this error? Appreciate any help from you.

Thanks

Samir

[AlHill]

These are two seperate issues.

Issue 1.  You can upgrade, at your risk, to W11.  See my post here:

https://community.intel.com/t5/Processors/Processors-TPM-and-Windows-11-24H2/m-p/1647361#M79106

Issue 2.  Have you updated your bios?

Doc (not an Intel employee or contractor)
[Fear and the desire for control are primary motivators for shadow dwellers. ]

[Samir3]

Hello,

Thanks for your article and helpful notes. We wil ltry this and will let you know the results.

Thanks

Samir

[NormanS_Intel]

Hello Samir3,

Thank you for posting in the community!

To ensure you receive the most specialized assistance, we have a dedicated forum for these specific concerns. Therefore, I will be moving this discussion to our Embedded Forum, as the Intel® Core™ i7-5700EQ Processor belongs to our Embedded Vertical Segment. This will allow our knowledgeable community and experts to provide you with timely and accurate solutions.

Best regards,

Norman S.

Intel Customer Support Engineer

[CarlosAM_INTEL]

Hello,  @Samir3:

Thank you for contacting Intel Embedded Community.

The Intel® Core™ i7-5700EQ Processor is a Broadwell-H processor, as you may confirm on the following website:

https://www.intel.com/content/www/us/en/products/sku/88093/intel-core-i75700eq-processor-6m-cache-up-to-3-40-ghz/specifications.html

We need to clarify that the Broadwell-H processors have been discontinued and are no longer supported, as you may verify on the following website:

https://www.intel.com/content/www/us/en/support/articles/000022396/processors.html 

However, you may find the available documentation for the Broadwell-H processors on the following website:

https://www.intel.com/content/www/us/en/products/platforms/details/broadwell-h/docs.html

Best regards,
@CarlosAM_INTEL.

[Samir3]

Thank you for your prompt response. I understand that intel is not supporthing this 5th generation product but we have deployed our products with this processor and have to support in the field.

Thanks

Samir