Hello, @TMels ,
To access fpt tool
You need to have a Resource and Design Center (RDC) privileged account to have access to the information that may help you.
The RDC Account Support form is the channel to process your account update process by filling out the form stated on the following website:
You should use a business email address to evade any inconvenience. Please avoid the free email provider's address (such as the provided by Hotmail, Gmail, Yahoo, or others).