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TS965
Beginner
346 Views
Hello sir, my Lenovo computer shows that my Ethernet network adapter model is 218LM, I now have a WGI210IT adapter, can I take my WGI218-LM down, and then install this WGI210IT on it, and then the computer system will recognize this my model? This is my confusion, please ask you
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5 Replies
Crisselle_Intel
Moderator
330 Views

Hello TS965,


Thank you for posting in Intel Ethernet Communities.


Please provide the following information that would help us in better understanding your request. 


1. Exact model of your Lenovo computer.

2. Is the WGI210IT embedded on your Lenovo system or is this a PCIe card?

3. Can you share more information regarding your query? Your Lenovo system has an embedded/integrated I218LM and WGI210IT? Do you wish to disable the I218LM and use the WGI210IT instead? Is this correct? If no, please let us know your intended configuration. 

4. Operating System used.


We'd also like to set your expectation that we might have a limited support and it would be best if you can also get in touch with Lenovo for further support since they have customized drivers and software to enable or alter features on your system. They are in best position where you can seek assistance so you don’t lose features or customizations of the Ethernet controller. 


Here is the list of System Manufacturers

https://www.intel.in/content/www/in/en/support/contact-intel.html?tab=system-manufacturers


Lenovo Support

http://support.lenovo.com/


Awaiting to hear from you. 


Should there be no response from you, I’ll make sure to reach out after 3 business days.


Best regards,

Crisselle C.

Intel Customer Support


Crisselle_Intel
Moderator
316 Views

Hello TS965,


Good day!


This is just a follow up to check if you read our initial reply. If you do, please confirm and provide the information requested for us to proceed checking your query. 


Looking forward to your reply. 


Should there be no response from you, I’ll make sure to reach out after 3 business days.


Best regards,

Crisselle C.

Intel Customer Support


Crisselle_Intel
Moderator
303 Views

Hello TS965,


We received your response that might be related to this query from thread below.

https://community.intel.com/t5/Ethernet-Products/%E4%BB%A5%E5%A4%AA%E7%BD%91/m-p/1390429#M29607


With that being said, be informed that we will be closing the mentioned request above to avoid duplicates. 


In regards to your answer, we noticed that you have previous question related to this one. With his, can you confirm this specific question is related to the thread below? If yes, be advised that we moved the thread to our Embedded Connectivity team and they sent you a response via email.

https://community.intel.com/t5/Embedded-Connectivity/How-to-distinguish-between-WGI210AT-and-WGI210I...


If this is a different request from the one above, kindly confirm if you are designing or customizing your own board as the product mentioned was embedded controllers. 


If your reply from the thread below is not meant for this request, please let us know for which request is this so can further check.  

https://community.intel.com/t5/Ethernet-Products/%E4%BB%A5%E5%A4%AA%E7%BD%91/m-p/1390429


Looking forward to your reply. 


We will follow up after 3 business days in case we don't hear from you. 


Best regards,

Crisselle C.

Intel Customer Support


Crisselle_Intel
Moderator
291 Views

Hello TS965,


Good day!


This is just a follow up to check if you received our initial reply. If yes, please confirm and provide the information requested for us to proceed checking your query. 


Awaiting to your reply.


We will follow up after 3 business days in case we don't hear form you. 


Best regards,

Crisselle C.

Intel Customer Support


Crisselle_Intel
Moderator
279 Views

Hello TS965,


I hope you're doing good!


Please be informed that we will now close this request since we haven't received any response from our previous follow ups. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.


Thank you for choosing Intel and stay safe!


Best regards,

Crisselle C.

Intel® Customer Support 


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