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10G 2P X540-t disconnecting

sahinms
Beginner
193 Views

Hello there.
I have two intel 10G 2P X540-t rj-45 ethernet cards. Network link is disconnected after 10 minutes on both windows server and linux server on both cards. Is there a solution?

0 Kudos
3 Replies
Mike_Intel
Moderator
178 Views

Hello sahinms,

 

Thank you for posting in Intel Ethernet Communities. 

 

For us to further check and investigate the issue, please provide the following details.

 

  1. Are you using identical X540-T cards?
  2. Can you share photos of the cards on both sides focusing on the markings?
  3. Can you share the link of your latest driver?
  4. Please share the troubleshooting steps that you tried so far.
  5. What is your Windows OS?

 

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel® Customer Support Technician

 

sahinms
Beginner
154 Views

It turned out that the problem was from the rj45 sfp module. Thank you for your attention.

Mike_Intel
Moderator
152 Views

Hello sahinms,

 

Thank you so much for the update and we are glad that you found the issue. As for this thread, we will close this one now and if you need assistance again, please post a new question.


Thank you and stay safe.

 

Best regards,

Michael L.

Intel® Customer Support Technician


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