Ethernet Products
Intel® Ethernet products and technologies
4101 Discussions

1GbE convert for XXV710-DA2T

T_Yamaoka
Beginner
976 Views

Hi, I want to use XXV710-DA2T(or E810-XXVDA4T) with 1GbE ptp grandmaster.
What is the best way to connect SFP28 to 1000BASE-T for accurate time synchronization?

Regards.
Takatoshi Yamaoka

0 Kudos
12 Replies
Crisselle_Intel
Moderator
937 Views

Hello T_Yamaoka,


Thank you for posting in Intel Ethernet Communities. 


Kindly provide the following information for us to check your request. 

1. Operating System you intend to use

2. Did you have the adapter already? Or you are still planning to use either XXV710-DA2T and E810-XXVDA4T?

3. Can you share more information or elaborate your intended configuration?


Looking forward to your reply. 


We will follow up after 3 business days in case we don't hear from you. 


Best regards,

Crisselle C.

Intel® Customer Support


T_Yamaoka
Beginner
914 Views

Hello Crisselle

Thank you for your reply, I'll tell you about my environment.

1. Windows 10(11) is good. Windows Server is also acceptable. I know that Linux supports ptp, but our software only works on Windows.

2. I'm planning to buy either XXV710-DA2T or E810-XXVDA4T.

3. I want to synchronize within 1-10 microseconds in following two cases.


Case 1: Use the xxv710 as slave and synchronize to glandmaster and other devices.

(Case1)
GrandMaster<1000BASE-T> --(network hub?)-- <SFP28> XXV710-DA2T(slave)
                                                                                  +-- <1000BASE-T> other instrumentation(slave)

 

Case 2: Use the xxv710 as GM and connect other device as slaves. In this case RJ-45 SFP Transceiver may be used as media converter(like Intel E1GSFPT).

(Case2)
XXV710-DA2T(master) <SFP28> --(converter?) --- (PTP suport hub?)-- <1000BASE-T> measurement instruments(slave)


Regards

Yamaoka

Crisselle_Intel
Moderator
900 Views

Hello Yamaoka,


Thank you for the swift response. 


Please allow us to further check your request. We will give you an update as soon as possible but no later than 2-3 business days.


Hoping for your kind patience. 


Best regards,

Crisselle C.

Intel® Customer Support


Crisselle_Intel
Moderator
867 Views

Hello Yamaoka,


Apologies for the delay on this matter. 


Please be informed that this request is still under investigation. We will give you an update as soon as we received an update from our engineers but no later than 2-3 business days. 


Thank you for your kind patience. 


Best regards,

Crisselle C.

Intel® Customer Support


T_Yamaoka
Beginner
846 Views

Thank you for contacting me about the situation.

If it is difficult to reply, could you please tell me if it is possible to synchronize the time with 1G Ethernet using XXV710-DA2T and Intel E1GSFPT?

Regards

Yamaoka

Crisselle_Intel
Moderator
818 Views

Hello Yamaoka,


Apologies for the delay on our response,


Please see below information from our engineering team. Feel free to let us know if you have questions or clarifications. 


Linux support for PPTP is standard, but Windows support is limited.

https://www.intel.com/content/www/us/en/products/docs/network-io/ethernet/network-adapters/ethernet-...


The Feature Support Matrix shows what 1GBASE-T transceivers are supported.

https://cdrdv2.intel.com/v1/dl/getContent/332191

9. Support limited to: Finisar FCLF-8521-3, Kinnex A XSFP-T-RJ12-0101-DLL, Avago ABCU-5710RZ.

10.Finisar FCLF8521P2BTL is described to be functionally equivalent to Finisar FCLF-8521-3


But it might be better to connect at 10G or 25G to a switch depending on your network setup.

 

We can provide documentation for more information about PPTP with the XXV710-DA2T however, this requires NDA and Resource & Documentation Center (RDC) access. With this, we'd like to check if you have NDA signed with Intel or RDC access?

Here is the link for Resource & Documentation Center

https://www.intel.com/content/www/us/en/documentation-resources/developer.html


Awaiting to hear from you. 


We will follow up after 3 business days in case we don't receive a response. 


Best regards,

Crisselle C.

Intel® Customer Support


Crisselle_Intel
Moderator
727 Views

Hello Yamaoka,


Good day!


This is just a follow up to check if you read our update. If yes, please confirm and advise if you have NDA signed with Intel or RDC access. If you have questions or clarifications, please feel free to let us know. 


Looking forward to your reply.


Should there be no response from you, we will reach out after 3 business days. 


Best regards,

Crisselle C.

Intel® Customer Support


T_Yamaoka
Beginner
699 Views

Hi Crisselle

 

Thank you for the information on available transceivers. This is enough for me to consider purchasing one.
I am also in a position to suggest system to our users. It is not easy to recommend an NDA to a customer. So no need for confidential information at this time.

 

I appreciate your support!

Crisselle_Intel
Moderator
677 Views

Hello Yamaoka,


You're most welcome, glad to be of help. 


Feel free to let us know if you have additional questions or clarifications on this request and we will be glad to check on it. If none, kindly confirm if we can now close this thread. 


Awaiting to hear from you. 


We will follow up after 3 business days in case we don't receive a response.


Best regards,

Crisselle C.

Intel® Customer Support


T_Yamaoka
Beginner
668 Views

Hi Crisselle

Thank you for kindly confirmation.

There are no question from me.  Please close the topic.

Regards

Yamaoka

Crisselle_Intel
Moderator
654 Views

Hello Yamaoka,


Thank you for the swift response. 


Please be informed that we will now close this request. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.


May you have an amazing rest of your week and stay safe!


Best regards,

 

Crisselle C.

Intel Customer Support 


Crisselle_Intel
Moderator
636 Views

Hello Yamaoka,


I hope you're doing good!


We are sending this message to sincerely apologize for some delay in providing updates. We just wanted to make sure that we would be able to provide all the correct documents to be able to give you an accurate resolution. 


Thank you for your time and cooperation throughout the process. Feel free to contact us in case needed further assistance in the future and we will be always glad to be of help.


Thank you for choosing Intel!


Best regards,

Crisselle C.

Intel Customer Support 


Reply