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1MBPS Ethernet Controller (3) I225-V

DandyMauby
Beginner
1,710 Views
I've tried updating the driver I can barely touch a mb, I've adjusted my speed and changes have been temporary. Looking for assistance.
Motherboard: Asus Rog strix B550-A
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13 Replies
DandyMauby
Beginner
1,691 Views

Here is my SSU

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Sazirah
Employee
1,657 Views

Hi DandyMauby,

 

Thank you for posting in Intel Ethernet Communities.

 

Regarding your issue related to Intel Ethernet Controller i225-V, the driver need to be update. We would advise you to try to update the driver via Intel Ethernet Adapter Complete Pack for 28.2.1 version. You may follow steps below:

-Download the driver update in link:  https://www.intel.com/content/www/us/en/download/15084/intel-ethernet-adapter-complete-driver-pack.html

-Recommended to update it via device manager instead of exe.file.

Open zip file you downloaded above, follow steps below:

File Release 28.2.1->PRO2500->Winx64->choose NDIS68 (for Win10,Win11 & WS22) or Win11 for NetAdapterCx driver (Windows 11)

 

Appreciate if you can help in giving this a try and let us know the outcome for us to check the next solution for your issue.


Best Regards,

Sazzy_Intel


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DandyMauby
Beginner
1,636 Views

I was told the driver I have is the best version.

I ran the autorun program that night and tried installing and reinstalling my drivers so I can't roll back.

 

I downloaded the LAN from the ASUS site but my PC gave me a security warning so I didn't run it.

DandyMauby_0-1695344956619.png

 

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DandyMauby
Beginner
1,634 Views

DandyMauby_0-1695345310722.png

 

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DandyMauby
Beginner
1,588 Views
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Sazirah
Employee
1,568 Views

Hi DandyMauby,


Thank you for your reply and your assistance for trying the troubleshooting provided above. I will take this back to check with our internal team and revert back to you as soon as possible.


Thank you.


Best Regards,

Sazzy_Intel


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Sazirah
Employee
1,527 Views

Hi DandyMauby,


As discussed with our internal team, as this is related to Asus Rog Strix B550-A, we only able to advise you to refer back to the OEM Asus to assist you on getting firmware or NVM update from Asus side. Asus will be able to assist you in this issue as they designed the firmware for the controller differently and may have suitable firmware or nvm update for your ethernet controller.

 

We apologies as we only able to help with best effort assistance for your issue and appreciate your cooperation and understanding on this.


Thank you


Best Regards,

Sazzy_Intel


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Sazirah
Employee
1,459 Views

Hi DandyMauby,

 

Good day,

 

This is related to your enquiries above, I would like to check if the issue has resolved?

If you have any questions or clarifications, please let me know.

 

Regards,

Sazzy_Intel


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Sazirah
Employee
1,374 Views

Hi DandyMauby,

 

Good day,

I would like to follow up if you have any questions or clarifications regarding this case.

Feel free to contact us should you need any further assistance, and we will be more than glad to continue assisting you.

 

Regards,

Sazzy_Intel


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DandyMauby
Beginner
1,369 Views
I will check in with my OEM and give an update.
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Sazirah
Employee
1,343 Views

Hi DandyMauby,


Thank you for your reply. Sure, we look forward for any update regarding this issue.


Best Regards,

Sazzy_Intel


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Sazirah
Employee
1,282 Views

Hi DandyMauby,


Good day,

 

This is related to your enquiries above, I would like to check if the issue has resolved?


If you have any questions or clarifications, please let me know.

 

Regards,

Sazzy_Intel


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Sazirah
Employee
1,259 Views

Hi DandyMauby,

 

Good day

 

This is regarding your enquiries above. Since we have not seen an update, if you need any additional information, please submit a new question as this thread will no longer be monitored.

 

Best Regards,

 

Sazzy_Intel


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