1MBPS Ethernet Controller (3) I225-V

[DandyMauby]

I've tried updating the driver I can barely touch a mb, I've adjusted my speed and changes have been temporary. Looking for assistance.
Motherboard: Asus Rog strix B550-A

[DandyMauby]

Here is my SSU

[Sazirah]

Hi DandyMauby,

Thank you for posting in Intel Ethernet Communities.

Regarding your issue related to Intel Ethernet Controller i225-V, the driver need to be update. We would advise you to try to update the driver via Intel Ethernet Adapter Complete Pack for 28.2.1 version. You may follow steps below:

-Download the driver update in link:  https://www.intel.com/content/www/us/en/download/15084/intel-ethernet-adapter-complete-driver-pack.html

-Recommended to update it via device manager instead of exe.file.

Open zip file you downloaded above, follow steps below:

File Release 28.2.1->PRO2500->Winx64->choose NDIS68 (for Win10,Win11 & WS22) or Win11 for NetAdapterCx driver (Windows 11)

Appreciate if you can help in giving this a try and let us know the outcome for us to check the next solution for your issue.

Best Regards,

Sazzy_Intel

[DandyMauby]

I was told the driver I have is the best version.

I ran the autorun program that night and tried installing and reinstalling my drivers so I can't roll back.

I downloaded the LAN from the ASUS site but my PC gave me a security warning so I didn't run it.

[DandyMauby]

[DandyMauby]

Any other options?

[Sazirah]

Hi DandyMauby,

Thank you for your reply and your assistance for trying the troubleshooting provided above. I will take this back to check with our internal team and revert back to you as soon as possible.

Thank you.

Best Regards,

Sazzy_Intel

[Sazirah]

Hi DandyMauby,

As discussed with our internal team, as this is related to Asus Rog Strix B550-A, we only able to advise you to refer back to the OEM Asus to assist you on getting firmware or NVM update from Asus side. Asus will be able to assist you in this issue as they designed the firmware for the controller differently and may have suitable firmware or nvm update for your ethernet controller.

We apologies as we only able to help with best effort assistance for your issue and appreciate your cooperation and understanding on this.

Thank you

Best Regards,

Sazzy_Intel

[Sazirah]

Hi DandyMauby,

Good day,

This is related to your enquiries above, I would like to check if the issue has resolved?

If you have any questions or clarifications, please let me know.

Regards,

Sazzy_Intel

[Sazirah]

Hi DandyMauby,

Good day,

I would like to follow up if you have any questions or clarifications regarding this case.

Feel free to contact us should you need any further assistance, and we will be more than glad to continue assisting you.

Regards,

Sazzy_Intel

[DandyMauby]

I will check in with my OEM and give an update.

[Sazirah]

Hi DandyMauby,

Thank you for your reply. Sure, we look forward for any update regarding this issue.

Best Regards,

Sazzy_Intel

[Sazirah]

Hi DandyMauby,

Good day,

This is related to your enquiries above, I would like to check if the issue has resolved?

If you have any questions or clarifications, please let me know.

Regards,

Sazzy_Intel

[Sazirah]

Hi DandyMauby,

Good day

This is regarding your enquiries above. Since we have not seen an update, if you need any additional information, please submit a new question as this thread will no longer be monitored.

Best Regards,

Sazzy_Intel