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AAlex20
Beginner
1,996 Views

8086-1583 Nvm 4.53 upgrade fails

We successfully got 8086-1583 working with i40e 1.3.38 and 4.42 nvm.

Later we managed to upgrade from to i40e 1.3.39.1 and 4.53 nvm.

During nvm upgrade we've got following exception with the success message at the end.

Now we are not able to bring link up with old drivers and nvm neither new ones.

If nvm downgrade passes silently upgrade throws this exception every time.

Upgrade under Windows fails too with BSOD and 0x80 NMI_HARDWARE_FAILUR

# ./nvmupdate64e Intel(R) Ethernet NVM Update Tool NVMUpdate version 1.25.20.03 Copyright (C) 2013 - 2015 Intel Corporation. WARNING: TO AVOID DAMAGE TO YOUR DEVICE, DO NOT EXIT OR REBOOT OR POWER OFF THE SYSTEM DURING THIS UPDATE Inventory in progress. Please wait [******+...] Num Description Device-Id B:D Adapter Status === ====================================== ========= ===== ==================== 01) HP Ethernet 1Gb 2-port 361i Adapter 8086-1521 02:00 Update not available 02) Intel(R) Ethernet Converged Network Ad 8086-1583 06:00 Update available Select adapter(s) to be updated (only 'Update available' adapters may be selected [(comma-separated adapter numbers) | All | eXit]: 2 Do you want to save a backup copy of current NIC images? [Yes | No]: y Update process in progress. Please wait [****......] Message from syslogd@carbon at Sep 15 14:51:09 ... kernel:[ 332.581535] NMI: IOCK error (debug interrupt?) for reason 61 on CPU 0. Message from syslogd@carbon at Sep 15 14:51:09 ... kernel:[ 332.581688] Stack: Message from syslogd@carbon at Sep 15 14:51:09 ... kernel:[ 332.581753] Call Trace: Message from syslogd@carbon at Sep 15 14:51:09 ... kernel:[ 332.581838] Code: 28 e0 ff ff 80 e2 08 75 22 31 d2 48 83 c0 10 48 89 d1 0f 01 c8 0f ae f0 48 8b 86 38 e0 ff ff a8 08 75 08 b1 01 4c 89 e8 0f 01 c9 ed 6d e7 ff 4c 29 f0 48 89 c7 e8 f5 b7 e5 ff 4c 69 e8 40 42 ...+****** Reboot is required to complete the update process. Tool execution completed with the following status: All operations completed successfully Press any key to exit.
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5 Replies
st4
New Contributor III
77 Views

Hi AlexanderKlimenko,

Thank you for the post. Let me further check on this.

rgds,

wb

 

st4
New Contributor III
77 Views

Hi AlexanderKlimenko,

Just to double check if you are using an onboard NIC or standalone network adapter?

Can you provide the 6-3 digits (PBA number) on the network adapter if it is standalone NIC. You may refer to this website on wehre to locate the information.

http://www.intel.com/support/network/adapter/pro100/sb/CS-031543.htm Intel® Server Adapters — How to Identify the Intel® Network Adapter Model Using the Serial Number?

Thanks,

wb

AAlex20
Beginner
77 Views

We've got standalone adapter Silicom PE340G2Qi71-QX4 (Intel XL710AM2 within) PBA H57401-001

st4
New Contributor III
77 Views

Hi AlexanderKlimenko,

Thank you for the info. Further checking for OEM network adapter, it is recommended you contact the OEM vendor to obtain the NVMupdate driver. Hope this clarifies.

rgds,

wb

AAlex20
Beginner
77 Views

Hello, we managed to fix problem ourself.

Just for the information:

1. Problem with burning nvm gone way only after the full power circle (disconnecting the power cord). It is strange but switching off through ilo didn't help.

2. Link unavailability was the problem of the router port hang.

Thanks for your help and sorry for the waisted time.