About Fortville Port Disable by NVM/SW

[Jimmychang1]

Hi Sir :
my customer reply use  Fortville  XL710
need change in NVM the port status upon power up.
Can you please help to provide new NVM in which Ports of MAC are disabled through NVM.
After the driver will be up SW will enable the port.
How to modify

[Faez_Intel]

Hi Jimmychang1,

Good day and thank you for reaching out to Intel Community,

For this case, can you please kindly provide the SSU logs for us to analyze on the NIC? Refer the link below on how to gather the logs:

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Additionally, can you confirm if you are using the latest NVM driver for the NIC? Refer to the link below for the latest version of NVM available for XL710 NIC.

https://www.intel.com/content/www/us/en/download/18190/non-volatile-memory-nvm-update-utility-for-intel-ethernet-network-adapter-700-series.html

Thanks,

Faez_Intel

[Faez_Intel]

Hi Jimmychang1,

Good day. Following up on this thread. Please kindly let us know if you have any further inquiries and we will gladly assist you accordingly.

Thanks,

Faez_Intel

[Faez_Intel]

Hi Jimmychang1,

I hope you're having a wonderful day. I am just sending a follow up to check if you still have questions or clarifications. Since we have not heard from you for some time. this thread will be closed by the end of this day.

Thank you for using Intel products and services.

Regards,

Faez_Intel