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After updating NVM on our X722-DA4, our motherboard BIOS now complains about CLP needs update too.

olebenny
Beginner
954 Views

Hello support

After updating NVM ( to V 5.80 ) on our X722-DA4, our motherboard BIOS ( Super Micro X11SPW-TF ) now complains about CLP needs update too:

 

The CLP Boot ROM for the device detected a newer version of the NVM image than expected. Please install the most recent version of the CLP boot ROMs.

PXE 2.1 Build 092 ( WfW 2.0 ).

Initializing Intel(C) Boot Agent 40G V 1.1.30

 

1.

How do I update this ( we are using CentOS 8 )??

 

2.

Output from nvmupdate64e:

 

[root@localhost Linux_x64]# ./nvmupdate64e

 

Intel(R) Ethernet NVM Update Tool

NVMUpdate version 1.37.13.5

Copyright(C) 2013 - 2021 Intel Corporation.

 

 

WARNING: To avoid damage to your device, do not stop the update or reboot or power off the system during this update.

Inventory in progress. Please wait [|.........]

 

 

Num Description                          Ver.(hex)  DevId S:B    Status

=== ================================== ============ ===== ====== ==============

01) Intel(R) Ethernet Connection X722   4.17(4.11)   37D2 00:025 Update not   

    for 10GBASE-T                                                available

02) Intel(R) Ethernet Network Adapter   5.80(5.50)   37D0 00:181 Update not   

    X722-4                                                       available

 

 

Tool execution completed with the following status: Device not found.

Press any key to exit.

 

3.

Output from bootutil64e:

 

[root@localhost BootUtil]# ./bootutil64e

 

Intel(R) Ethernet Flash Firmware Utility

BootUtil version 1.37.28.0

Copyright (C) 2003-2021 Intel Corporation

 

Type BootUtil -? for help

 

Port Network Address Location Series  WOL Flash Firmware                Version

==== =============== ======== ======= === ============================= =======

  1   3CECEF0DF258    25:00.0 40GbE   YES UEFI,PXE Enabled              1.1.10

  2   3CECEF0DF259    25:00.1 40GbE   YES UEFI,PXE Enabled              1.1.10

  3   F8F21E5406D8   181:00.0 40GbE   N/A UEFI,PXE Enabled              1.1.31

  4   F8F21E5406D9   181:00.1 40GbE   N/A UEFI,PXE Enabled              1.1.31

  5   F8F21E5406DA   181:00.2 40GbE   N/A UEFI,PXE Enabled              1.1.31

  6   F8F21E5406DB   181:00.3 40GbE   N/A UEFI,PXE Enabled              1.1.31

[root@localhost BootUtil]#

 

I have attached a screenshot of the onscreen-message as well as 'ssu'-output

 

Best regards

Ole

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12 Replies
Achilles_Intel
Moderator
859 Views

Hello olebenny,


Thank you for posting in Intel Customer Support.


We are sorry to hear about this problem you encountered with your X722-DA4. For us to further check into this, we hope you don't mind if you could confirm the following details:


  1. Where did you get the NVM version 5.80 for the adapter? Can you provide a link on where you found it?
  2. Kindly provide a front and rear photo of the adapter for validation.


Let us know if you have questions or need clarifications. If we do not receive a response from you, we will reach out after 3 business days.


Thank you and have a nice day.



Best regards,

Achilles M.

Intel Customer Support


Achilles_Intel
Moderator
824 Views

Hello olebenny,


We are still checking on your concern and we just want to confirm if we understood the problem correctly. The way we understood is 5.80(5.50) is required in order to properly run the 'ethtool -m' and you were able to update the FW successfully. However after the FW update, you then encountered the error in BIOS so you were trying to update it to higher version 8.60 but it was detected as "No update available".

 

[root@localhost Linux_x64]# ./nvmupdate64e

Intel(R) Ethernet NVM Update Tool

NVMUpdate version 1.37.13.5

 

Copyright(C) 2013 - 2021 Intel Corporation.

 WARNING: To avoid damage to your device, do not stop the update or

reboot or power off the system during this update.

 

Inventory in progress. Please wait [|.........]

 

Num Description                         Ver.(hex) DevId S:B   Status

 === ================================== ============

01) Intel(R) Ethernet Connection X722 4.17(4.11) 37D2 00:025 Update not

for 10GBASE-T available

02) Intel(R) Ethernet Network Adapter 5.80(5.50) 37D0 00:181 Update not

 X722-4 available

Tool execution completed with the following status: Device not found.


Let us know if we got this correctly so we can further check. We will make a follow-up on after 3 business days should we not receive a response from you.


Thank you and have a nice day.



Best regards,

Achilles M.

Intel Customer Support


olebenny
Beginner
817 Views

Hi Achilles

Yes, but my main concern is this message from BIOS startup, when it is accessing the X722-DA4, after updating NVM ( to V 5.80 ) on our X722-DA4, our motherboard BIOS ( Super Micro X11SPW-TF ) now complains about CLP needs update too:

 

The CLP Boot ROM for the device detected a newer version of the NVM image than expected. Please install the most recent version of the CLP boot ROMs.

PXE 2.1 Build 092 ( WfW 2.0 ).

Initializing Intel(C) Boot Agent 40G V 1.1.30

 

So my question initially was, where do I get an updated CLP boot Rom ??????

 

Best regards

 

Ole

 

Achilles_Intel
Moderator
801 Views

Hello olebenny,


Thank you for the clarification on this inquiry. Please allow us to share this with our engineers and further discuss this internally. We will provide you with an update as soon as it is available but no later than 3 business days.


Thank you and have a nice day.



Best regards,

Achilles M.

Intel Customer Support


Zigfreid_Intel
Moderator
744 Views

Hello olebenny,


What we would recommend is to please try updating the option ROM separately using BootUtil and advise us if this will resolve the CLP Boot ROM error. 

 

https://www.intel.com/content/www/us/en/download/15755/intel-ethernet-connections-boot-utility-prebo...


If you have questions or other clarifications please let us know so we can help you further.


Should there be no response from you, I’ll make sure to reach out after 3 business days


Best regards,

Zigfreid I.

Intel® Customer Support


olebenny
Beginner
701 Views

Hi Zigfried

1.

I succeeded to download 'preboot' package.

Allthough it seems, that my X722-DA4 is only supported up until v 26.6.

Any newer versions, does not include it in :

This download is valid for the product(s) listed below

2.

Running 'bootutil64e -IV shows following: 

sudo ./Linux_x64/bootutil64e -IV
[sudo] password for ole:

Intel(R) Ethernet Flash Firmware Utility
BootUtil version 1.37.28.0
Copyright (C) 2003-2021 Intel Corporation

Image versions in BootIMG.FLB

Combo Image Version Name 1.3082.0

Combo Rules v4.91.00
Clp-Loader Option ROM v3.1.30
40G Interface Module v1.0.88
iSCSI Option ROM v3.1.80
iSCSI Setup Option ROM v3.1.80
Intel(R) Boot Agent GE v1.5.89
Intel(R) Boot Agent XE v2.4.45
Intel(R) Boot Agent XE (X550) v2.4.45
Intel(R) Boot Agent I40E v1.1.31
Intel(R) Boot Agent CL v0.1.16
Intel(R) Boot Agent ICE v2.5.00
UEFI x64 PCI-E gigabit driver v9.7.06
UEFI x64 10 gigabit driver v8.1.00
UEFI x64 40 gigabit driver v4.8.08
UEFI x64 100 gigabit driver v3.0.11

 

3.

Running 'bootutil64e' without options shows:

 

sudo ./bootutil64e

Intel(R) Ethernet Flash Firmware Utility
BootUtil version 1.37.28.0
Copyright (C) 2003-2021 Intel Corporation

Type BootUtil -? for help

Port Network Address Location Series WOL Flash Firmware Version
==== =============== ======== ======= === ============================= =======
1 3CECEF5E2180 25:00.0 40GbE YES UEFI,PXE Enabled 1.1.10
2 3CECEF5E2181 25:00.1 40GbE YES UEFI,PXE Enabled 1.1.10
3 F8F21E540630 182:00.0 40GbE N/A UEFI,CLP,PXE Enabled,iSCSI 1.1.30
4 F8F21E540631 182:00.1 40GbE N/A UEFI,CLP,PXE Enabled,iSCSI 1.1.30
5 F8F21E540632 182:00.2 40GbE N/A UEFI,CLP,PXE Enabled,iSCSI 1.1.30
6 F8F21E540633 182:00.3 40GbE N/A UEFI,CLP,PXE Enabled,iSCSI 1.1.30

 

Port 3 + 4 + 5 + 6 are the ports on the X722-DA4

 

4.

I haven't succeeded to figure which command + options to use, in order to update the CLP.

 

Help

 

Best regards

 

Ole

 

Zigfreid_Intel
Moderator
687 Views

Hello olebenny,


Thank you very much for advising and for providing us an update. We will further check on this first to provide you an accurate information. Is it okay if we can make a follow up between 2-4 business days? If you have a preferred date please advise us instead. Thank you and have a nice day!


Best regards,

Zigfreid I.

Intel® Customer Support


olebenny
Beginner
679 Views

Hi Ziegfreid

It is ok with  2-4 business days ( like end of next week )

Best regards

Ole

Zigfreid_Intel
Moderator
656 Views

Hello olebenny,


As per checking the BootUtil 27.2 should support X722-DA4 but requires 8.6 NVM version so we would recommend to try updating it again from 8.50 to 8.60. Once updated to NVM 8.6, please check if CLP boot error still persist. If yes, try Bootutil again.


Please refer on our release Notes_27.2.pdf (intel.com) on page 4.

https://downloadmirror.intel.com/728358/Release_Notes_27.2.pdf


If you have questions or other clarifications please let us know so we can help you further


Awaiting to hear from you soon, should there be no response from you, I’ll make sure to reach out after 3 business days. Thank you and have a nice day!



Best regards,

Zigfreid I.

Intel® Customer Support



olebenny
Beginner
625 Views

Hi Zigfreid

Updating with bootutil 27.2 made error/warning go away even with NVM V 8.50.

 

You may close this thread.

 

Thanks for helping out.

 

Best regards

 

Ole

 

Zigfreid_Intel
Moderator
647 Views

Hello olebenny,


Good day! We hope that you are having a great one so far.


We'd like to know if you have any other questions or clarifications please let us know so we would know if we can close the thread.


Hoping to hear from you soon.


We will wait for your reply within 3 business days in case we don't hear from you, we will proceed closing this request.


Best regards,

Zigfreid I.

Intel® Customer Support


Zigfreid_Intel
Moderator
622 Views

Hello olebenny,


Thank you very much for advising us, we are glad that your issue is now resolved. We will now close this request. Please feel free to post a new question if you have any other inquiry in the future as this thread will no longer be monitored. Thank you and have a nice day!



Best regards,

Zigfreid I.

Intel® Customer Support


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