Can't update X710 Firmware

[fYama]

Hi

I'm unable to update the firmware of my x710 network ( I

have 6 of them )

do you guys have any idea why?

root@evrd-quize02:~/intel/XL710/Linux_x64# ./nvmupdate64e 

Intel(R) Ethernet NVM Update Tool

NVMUpdate version 1.32.20.30

Copyright (C) 2013 - 2018 Intel Corporation.

Num Description             Ver.(hex) DevId S:B  Status

=== ================================== ============ ===== ====== ==============

02) Intel(R) Ethernet Converged     5.64(5.40) 1572 00:067 Update not   

  Network Adapter X710                     available

03) Intel(R) Ethernet Converged     5.64(5.40) 1572 00:070 Update not   

  Network Adapter X710                     available

[Daniel_D_Intel1]

Hello FYama, Thank you for posting in Intel Ethernet Communities. Please provide the markings from the product label and "ethtool -i <interface>" output, so we can identify the firmware requirements. Let us know if you have any other questions. Best regards, Daniel D Intel Customer Support Under Contract to Intel Corporation

[fYama]

Hi Again Daniel

here is

ethtool -i enp67s0f1

driver: i40e

version: 2.7.29

firmware-version: 5.40 0x80002d35 18.0.17

expansion-rom-version: 

bus-info: 0000:43:00.1

supports-statistics: yes

supports-test: yes

supports-eeprom-access: yes

supports-register-dump: yes

supports-priv-flags: yes

ethtool -k enp67s0f1

Features for enp67s0f1:

rx-checksumming: on

tx-checksumming: on

tx-checksum-ipv4: on

tx-checksum-ip-generic: off [fixed]

tx-checksum-ipv6: on

tx-checksum-fcoe-crc: off [fixed]

tx-checksum-sctp: on

scatter-gather: on

tx-scatter-gather: on

tx-scatter-gather-fraglist: off [fixed]

tcp-segmentation-offload: on

tx-tcp-segmentation: on

tx-tcp-ecn-segmentation: on

tx-tcp-mangleid-segmentation: off

tx-tcp6-segmentation: on

udp-fragmentation-offload: off

generic-segmentation-offload: on

generic-receive-offload: on

large-receive-offload: off [fixed]

rx-vlan-offload: on

tx-vlan-offload: on

ntuple-filters: on

receive-hashing: on

highdma: on

rx-vlan-filter: on [fixed]

vlan-challenged: off [fixed]

tx-lockless: off [fixed]

netns-local: off [fixed]

tx-gso-robust: off [fixed]

tx-fcoe-segmentation: off [fixed]

tx-gre-segmentation: on

tx-gre-csum-segmentation: on

tx-ipxip4-segmentation: on

tx-ipxip6-segmentation: on

tx-udp_tnl-segmentation: on

tx-udp_tnl-csum-segmentation: on

tx-gso-partial: on

tx-sctp-segmentation: off [fixed]

tx-esp-segmentation: off [fixed]

fcoe-mtu: off [fixed]

tx-nocache-copy: off

loopback: off [fixed]

rx-fcs: off [fixed]

rx-all: off [fixed]

tx-vlan-stag-hw-insert: off [fixed]

rx-vlan-stag-hw-parse: off [fixed]

rx-vlan-stag-filter: off [fixed]

l2-fwd-offload: off [fixed]

hw-tc-offload: on

esp-hw-offload: off [fixed]

esp-tx-csum-hw-offload: off [fixed]

rx-udp_tunnel-port-offload: on

root@evrd-quize02:~# ethtool -k enp67s0f1

Features for enp67s0f1:

rx-checksumming: on

tx-checksumming: on

tx-checksum-ipv4: on

tx-checksum-ip-generic: off [fixed]

tx-checksum-ipv6: on

tx-checksum-fcoe-crc: off [fixed]

tx-checksum-sctp: on

scatter-gather: on

tx-scatter-gather: on

tx-scatter-gather-fraglist: off [fixed]

tcp-segmentation-offload: on

tx-tcp-segmentation: on

tx-tcp-ecn-segmentation: on

tx-tcp-mangleid-segmentation: off

tx-tcp6-segmentation: on

udp-fragmentation-offload: off

generic-segmentation-offload: on

generic-receive-offload: on

large-receive-offload: off [fixed]

rx-vlan-offload: on

tx-vlan-offload: on

ntuple-filters: on

receive-hashing: on

highdma: on

rx-vlan-filter: on [fixed]

vlan-challenged: off [fixed]

tx-lockless: off [fixed]

netns-local: off [fixed]

tx-gso-robust: off [fixed]

tx-fcoe-segmentation: off [fixed]

tx-gre-segmentation: on

tx-gre-csum-segmentation: on

tx-ipxip4-segmentation: on

tx-ipxip6-segmentation: on

tx-udp_tnl-segmentation: on

tx-udp_tnl-csum-segmentation: on

tx-gso-partial: on

tx-sctp-segmentation: off [fixed]

tx-esp-segmentation: off [fixed]

fcoe-mtu: off [fixed]

tx-nocache-copy: off

loopback: off [fixed]

rx-fcs: off [fixed]

rx-all: off [fixed]

tx-vlan-stag-hw-insert: off [fixed]

rx-vlan-stag-hw-parse: off [fixed]

rx-vlan-stag-filter: off [fixed]

l2-fwd-offload: off [fixed]

hw-tc-offload: on

esp-hw-offload: off [fixed]

esp-tx-csum-hw-offload: off [fixed]

rx-udp_tunnel-port-offload: on

[Daniel_D_Intel1]

Hello FYama, Thank you for the outputs. From the firmware version specified in ethtool this does not appear to be an Intel retail adapter. The NVM update is only made to work with the Intel retail version of the X710 adapter. Firmware for OEM versions of the adapter is provided by the vendor. Please check with the OEM vendor for the required firmware. If there is no indication of the OEM please provide the markings from the product label. Let us know if the OEM is able to provide an update. Best regards, Daniel D Intel Customer Support Under Contract to Intel Corporation

[Daniel_D_Intel1]

Hello FYama, Please let us know if the OEM had an update tool for the NVM. If you have any other questions please let us know. Best regards, Daniel D Intel Customer Support Under Contract to Intel Corporation

[VincentT_Intel]

Hi FYama, Please let us know if there's other assistance needed. Best Regards, Vince T Intel Customer Support Under Contract to Intel Corporation