Cannot run lanconf under win10 pro

[HSHu]

Hi Intel,

I would like to perform the lanconffw64e.exe under win10 pro(admin mode), but it shows "Unable to load the driver.Please close all other applications and try again."

But before that, I did installed the driver via using install.bat /y and also copy all the three iqvsw64e files to "\system32\drivers directory".

Would you help me to resolve this issue?

Thanks.

Hansen

[Caguicla_Intel]

Hello HSHu,

Thank you for posting in Intel Ethernet Communities. 

Please share the exact model of your Ethernet Controller for us to proceed checking your request. 

Awaiting to your reply.

We will follow up after 3 business days in case we don't hear from you.

Best regards,

Crisselle C

Intel® Customer Support

[Juriyi]

Dear sir:

Do you know what happened? How to solve it?

[Caguicla_Intel]

Hello HSHu,

How are you doing?

We'd like to follow up the information requested for us to proceed checking your request. 

Hoping to hear from you soon. 

Should there be no response from you, I’ll make sure to reach out after 3 business days.

Best regards,

Crisselle C

Intel® Customer Support

[Caguicla_Intel]

Hello HSHu,

Good day!

Please be informed that we will now close this request since we haven't received any response from our previous follow ups. If you need any additional information, please submit a new question as this thread will no longer being monitored.

Best regards,

Crisselle C.

Intel® Customer Support