Hi guys, bought a new dell xps 15 a month ago and its wirelss perfomance is shocking, but not all the time, I have used pingtest.net to test the onboard wireless against a usb adapter I sometimes have to plug in to get any decent connection. The problem seems to be 'ping and jitter' not an expert on what they are but using the pingtest.net I fail the test with a ping and jitter in the hundereds on one occasion it went over 1500 for each, no idea what they mean but I was shocked none the less. Tested against the connection my usb adapter gives me I score in the teens and early 20s which is a pass with flying colours. So its not my home connection its the centrino card but its performance has occasions of normality so I need help in discovering what is comprimising its performance half the time? Could it be software on my system? Something that runs in the background occasionally that it just can't deal with?
I'm having a problem with download speeds with my Centrino N 1030 wireless card as well. Sometimes it works perfectly fine and then it will just completely get screwed up and take 2 hours (!!!) to download a 10 Mb file. Please, if someone has any info, help us out. Thank you
I was facing a similar isse with my Dell XPS. Even got my wireless card replaced. However this seems to be a settings issue. I used the recommended settings given on intel website for my wireless card and the router and now its seems to work fine.
Check your connection using pingtest.net
My network rating changed from D to A after making the changes.
Hope it helps.
It says to change the settings in the Intel® PROSet/Wireless Software what I have is Intel® PROSet/Wireless TOOLS and for the life of me I cannot find any thing on this tool to change any settings so im not sure its the same as the Software it talks about so I have no idea where to go to change any settings
One more thing that I observed with my laptop, was that when connected to the charger, the network works fine. If its only on battery, it gives issues. I read through this article and made some changes on Power saving . You can try doing the same.