Hi,
We are using Intel® Ethernet Network Adapter XXV710-DA2T. We configured PTP boundary clock functionality. i.e one NIC port is configured as slave and another one as a master.
[PTP Grand master(1G eth ptp broadcast msg)-->Huawei Cloud Engine 6865, eth switch with 1G/10G port(25G network port+optical fiber)--> Server NIC port (25G slave port)].
We are able to see PTP packets coming out of master port and synchronized to grand master. But we are unable to see 1 PPS from SMA port(checked both SMA port). How to enable 1 PPS from SMA port. Is there any configuration required for SMA port?
Thanks& Regards
Dinesha
Mavenir
Link Copied
Hi @Michael_L_Intel2 ,
Our organization have Intel premier support . We raised ticket there and got user guide manual , We will try accordingly.
Thanks
Hello Dinesha,
Thank you for posting in Intel Ethernet Communities.
For us to further check the issue, please provide the following details.
If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.
Best regards,
Michael L.
Intel® Customer Support
Hi @Michael_L_Intel2 ,
Please find the details:
Refer image: NIC_drver_Version.PNG
4.
Hello Dinesha,
For us to check the steps, can you share the Solution brief doc that you are following.
We would also appreciate if you can provide the other markings of the card for us to validate the card.
You can refer to this link for the markings that we are looking for in the Network card:
https://www.intel.com.au/content/www/au/en/support/articles/000005625/services.html
If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.
Best regards,
Michael L.
Intel® Customer Support
Hi @Michael_L_Intel2 ,
Our organization have Intel premier support . We raised ticket there and got user guide manual , We will try accordingly.
Thanks
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