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Hi 众合,
Thank you for reaching out to the Intel support. We acknowledge receipt of your concern. To effectively troubleshoot the issue you're facing, we require some additional information from your end.
Could you kindly provide the following details?
1. System/board Model:
2. Complete ethernet card details:
3. Was the ethernet card purchased with the system?:
Your prompt response with this information will greatly assist us in diagnosing and resolving the issue as quickly as possible.
We look forward to hearing from you soon.
Best Regards,
Simon
Intel Customer Support Technician
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Hi 众合,
Good Day!
This is the first follow-up regarding the issue you reported to us.
I wanted to inquire whether you had the opportunity to provide the details requested in my previous message.
Feel free to reply to this message, and we'll be more than happy to assist you further.
Regards,
Simon
Intel Customer Support Technician
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Hi 众合,
Greetings for the day!
We are following up to check if you were able to find the information we requested. Kindly confirm at your earliest convenience, so that we can continue assisting you in resolving this matter.
We appreciate your understanding!
Regards,
Poojitha
Intel Customer Support Technician
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Hi 众合,
Greetings for the day!
We would like to inform you that we are closing this request as no response has been received from our previous follow-ups.
Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.
Regards,
Simon
Intel Customer Support Technician

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