Ethernet Products
Determine ramifications of Intel® Ethernet products and technologies
5500 Discussions

Did Thunderbolt Software get replaced by Thunderbolt Control Center?

RMaxw4
Beginner
‎08-17-2019 03:44 AM
1,768 Views

I just bought a new dell 9380. Updated the drivers for thunderbolt. When I restarted the computer I got an error message that says This Thunderbolt Software is no longer in use and can be uninstalled safely. So I looked at my applications and saw that I had the Software and Control Center. Did the software get replaced by control center and is it safe to uninstall the thunderbolt software or is that something that should be kept?

0 Kudos

Link Copied

1 Reply
Esteban_C_Intel
Employee
‎08-19-2019 10:09 PM
1,470 Views

Hello RMaxw4,

 

Thank you for posting on the Intel® communities.

 

I would like to inform you that Thunderbolt™ is a technology that computer manufacturers customize for their platforms. Intel® provides firmware and driver updates directly to OEMs (HP*, Lenovo*, Dell*, and so on) and doesn't support their products. 

We recommend you to get in contact with your manufacturer for the latest updates and technical support information.

 

Regards,

 

Esteban Ch.

Intel Customer Support Technician

A Contingent Worker at Intel

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.