E1000e eth0: reset adapter unexpectedly

[MustafaErkoc]

Hello Support Team,

I am experiencing issues with my network interface on an Ubuntu 22.04 system with kernel version 5.15.0-39-generic. Specifically, my client is failing to obtain an IP address, and I have observed the following error repeatedly in the /var/log/syslog:

E1000e eth0: reset adapter unexpectedly

Background Information:

• Operating System: Ubuntu 22.04(LTS)
• Kernel Version: 5.15.0-39-generic
• Network Interface: eth0 (Intel I219-LM)
• Network Driver: e1000e

This problem can only be solved by physically restarting the device. And sometimes even this is not enough, we need to restart it several times.

[Meghak]

Hi MustafaErkoc,

Thank you for posting in the Intel Community.

Please accept our sincere apologies for the delay in response.

We have received your concern and would like to assure you that assisting you is our top priority.

Could you please let us know if the issue has been resolved, or if you require further assistance from us?

Your prompt response will greatly help us in diagnosing and resolving the issue as quickly as possible.

We appreciate your patience and understanding, and we look forward to hearing from you soon.

Thank you for using Intel products and services.

Best Regards,

Megha K

Intel Customer Support Technician

[Meghak]

Hi MustafaErkoc,

Thank you for posting in the Intel Community.

This is the first follow-up regarding the issue you reported to us.

We request to please let us know if the issue has been resolved, or if you require further assistance from us?

We await your response to assist you further.

Thank you for using Intel products and services.

Best Regards,

Megha K

Intel Customer Support Technician

[Meghak]

Hi MustafaErkoc,

Thank you for posting in the Intel Community.

This is the second follow-up regarding the reported issue.

We request to please let us know if the issue has been resolved, or if you require further assistance from us?

We await your response to assist you further.

Thank you for using Intel products and services.

Best regards,

Megha K

Intel Customer Support Technician

[Meghak]

Hi MustafaErkoc,

Thank you for contacting Intel.

As we have not received a response, please be informed that we will now close this request.

Please post a new question if you may have any inquiry in the future as this thread will no longer be monitored.

Thank you for using Intel products and services.

Best Regards,

Megha K

Intel Customer Support Technician