Ethernet Products
Determine ramifications of Intel® Ethernet products and technologies
5128 Discussions

E810 NIC in Centos 7.9 Dell R440 spews error unless both ports have link

JamesNet
Beginner
2,451 Views

I shut the interface on my switch (Arista 25G) going to p2p2, then a few seconds later these start spewing until I "no shut" the interface on the switch: 

[ 1236.742124] ice 0000:3b:00.1 p2p2: A parallel fault was detected.
[ 1236.742203] ice 0000:3b:00.1 p2p2: Possible Solution: Check link partner connection and configuration.
[ 1236.742294] ice 0000:3b:00.1 p2p2: Port Number: 1.
[ 1236.842319] ice 0000:3b:00.1 p2p2: A parallel fault was detected.
[ 1236.842391] ice 0000:3b:00.1 p2p2: Possible Solution: Check link partner connection and configuration.
[ 1236.842482] ice 0000:3b:00.1 p2p2: Port Number: 1.
[ 1236.943533] ice 0000:3b:00.1 p2p2: A parallel fault was detected.
[ 1236.943600] ice 0000:3b:00.1 p2p2: Possible Solution: Check link partner connection and configuration.
[ 1236.943689] ice 0000:3b:00.1 p2p2: Port Number: 1.
[ 1237.041849] ice 0000:3b:00.1 p2p2: A parallel fault was detected.
[ 1237.041919] ice 0000:3b:00.1 p2p2: Possible Solution: Check link partner connection and configuration.
[ 1237.042009] ice 0000:3b:00.1 p2p2: Port Number: 1.
[ 1237.143072] ice 0000:3b:00.1 p2p2: A parallel fault was detected.
[ 1237.143138] ice 0000:3b:00.1 p2p2: Possible Solution: Check link partner connection and configuration.
[ 1237.143228] ice 0000:3b:00.1 p2p2: Port Number: 1.
[ 1237.242320] ice 0000:3b:00.1 p2p2: A parallel fault was detected.
[ 1237.242390] ice 0000:3b:00.1 p2p2: Possible Solution: Check link partner connection and configuration.
[ 1237.242480] ice 0000:3b:00.1 p2p2: Port Number: 1.
[ 1239.242239] ice 0000:3b:00.1 p2p2: NIC Link is up 25 Gbps Full Duplex, Requested FEC: RS-FEC, Negotiated FEC: RS-FEC, Autoneg Advertised: Off, Autoneg Negotiated: False, Flow Control: None

Either port will do this, so how can I use these cards with single SFP setup?

 

0 Kudos
1 Solution
Yogaeasvaran
Employee
2,437 Views

Greetings Mr. James,


We have received your request regarding Intel® Ethernet E810 NIC and we apologize for the inconvenience this issue might have caused you.


By analyzing your logs, this firmware version is outdated and need to be update to latest version.


From log:

driver: ice

version: 1.12.6

firmware-version: 3.20 0x8000d853 1.3146.0


Please update the firmware to latest version in order to isolate this issue.



Thank You & Regards

Yogaeasvaran

Intel® Customer Support


View solution in original post

0 Kudos
5 Replies
Yogaeasvaran
Employee
2,438 Views

Greetings Mr. James,


We have received your request regarding Intel® Ethernet E810 NIC and we apologize for the inconvenience this issue might have caused you.


By analyzing your logs, this firmware version is outdated and need to be update to latest version.


From log:

driver: ice

version: 1.12.6

firmware-version: 3.20 0x8000d853 1.3146.0


Please update the firmware to latest version in order to isolate this issue.



Thank You & Regards

Yogaeasvaran

Intel® Customer Support


0 Kudos
JamesNet
Beginner
2,277 Views

Sorry, email replies didn't get accepted. 

Yes, your suggestion to upgrade the firmware did quiet the repeating messages.  Thank you and close this case. -James

0 Kudos
Yogaeasvaran
Employee
2,383 Views

Greetings Mr. James,


Regarding your case number 05966266, we are following up to find out if you were able to complete the actions, we previously recommended.


Please reply to this thread to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!



Thank You & Regards

Yogaeasvaran

Intel® Customer Support


0 Kudos
Yogaeasvaran
Employee
2,343 Views

Greetings Mr. James,


Regarding your case number 05966266, we are following up to find out if you were able to complete the actions, we previously recommended.


Please reply to this thread to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!



Thank You & Regards

Yogaeasvaran

Intel® Customer Support


0 Kudos
Yogaeasvaran
Employee
2,284 Views

Greetings James,

 

Kindly note that as we have not received any response from our previous follow-ups, we will be closing this request.

 

If you have any more questions in the future, please don't hesitate to post a new question, as this thread will no longer be monitored.

 

Thank You & Regards

Yogaeasvaran

Intel® Customer Support 


0 Kudos
Reply