E810-XXVDA2 Windows 11 udp receive discards

[Steve22]

1. Documentation says maximum number of receive buffers is 8160, but Device Manager limits the values to 4096.

2. Documentation says that Extreme Interrupt Moderation Rate corresponds to a registry value for Interrupt Throttle Rate of 3600, but it is being set to 2000.

How can these values be set per the documentation?

[Sreelakshmi1]

Hi Steve22,

Greetings!

Thank you for reaching Intel community forum!

Kindly confirm below details to check the query further:

• System information that you were using.
• Clear front and back pictures of the ethernet card showing the product marking.

Best Regards,

Sreelakshmi

Intel Customer Support Technician

[Steve22]

Here is the info you requested:

[Ragulan_Intel]

Hello Steve22,

Good day to you and thank you for your feedback.

Regarding your query, we recommend starting with the installation of the latest drivers by following the steps below:

1. Download the latest software package from the support website and transfer it to the system. See Install via the Complete Driver Pack for the URL for the complete driver pack.
2. Extract the downloaded software package to your hard drive.
3. If the Found New Hardware Wizard screen is displayed, click Cancel.
4. Navigate in your extracted files to \APPS\SETUP\SETUPBD and then the Windows subfolder corresponding to your version of Windows (32-bit or 64-bit).
5. Inside the Winx64 or Win32 folder, double-click on SetupBD.exe.
6. Complete the steps in the installation wizard.
7. If you want to install Intel PROSet, navigate to \APPS\PROSETDX and then the Windows subfolder corresponding to your version of Windows (32-bit or 64-bit).

• See Ethernet Cmdlets for Intel® Ethernet and Intel® PROSet for more information about this tool.

1. Inside the Winx64 or Win32 folder, double-click on DxSetup.exe.
2. Complete the steps in the installation wizard.

Second, to increase your receive buffer size you in Intel® PROSet:

This setting is found on the Advanced tab of the device’s Device Manager property sheet or in the Adapter Settings panel in Intel® PROSet Adapter Configuration Utility (Intel® PROSet ACU).

To change this setting in Windows PowerShell*, use the Set-IntelNetAdapterSetting cmdlet. For example:

Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Receive Buffers"

-DisplayValue "XXX"

Third, to change the Interrupt Throttle Rate Intel® PROSet:

This setting is found on the Advanced tab of the device’s Device Manager property sheet or in the Adapter Settings panel in Intel® PROSet Adapter Configuration Utility (Intel® PROSet ACU).

To change this setting in Windows PowerShell*, use the Set-IntelNetAdapterSetting cmdlet. For example:

Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Interrupt Moderation Rate"

-DisplayValue "Adaptive"

Possible values for this setting are:

• Adaptive
• Extreme
• High
• Medium
• Low
• Minimal
• Off

Here are some helpful articles and guides:

1. Intel® Ethernet Adapters and Devices User Guide
2. Tuning Throughput Performance for Intel® Ethernet Adapters
3. Advanced Driver Settings for Intel® Ethernet 10 Gigabit Server...

We hope this helps clarify your concerns. Should you need further assistance or have additional questions, please don’t hesitate to reach out.

Thank you and best regards,

Ragulan_Intel

[Ragulan_Intel]

Hello Steve22,

I hope you're doing well.

Thank you for reaching out through the Intel Community thread.

This is a gentle follow up on this thread, we would appreciate if you could let us know if the information provided was sufficient to address your query. 

If everything is good, we would like to obtain your approval to archive this thread.

Thank You & Best Regards,

Ragulan_Intel

[Steve22]

I'm sorry to say that this did not really address my questions. I know "how" to do those things, and the driver and NVM have already been updated to the latest versions. Also, ProSet is not supported on Windows 11. My question was more about how to set the values stated in the documentation which seem to be unavailable in the device settings, either with Device Manager or PowerShell. According to the documentation, Extreme moderation should set an ITR of 3600, but it sets 2000 instead. And the same for the other settings. Also, the maximum number of receive buffers that can be set is 4096, even though there is some documentation that states that 8160 is the maximum value.

[vish1]

Hello Steve22,

Greetings!!

This setting specifies the number of Receive Buffers allocated in the system’s host memory. Receive Buffers are memory segments that temporarily store incoming network packets before they are processed by the system. A higher number of receive buffers can help improve performance, particularly in high-traffic or high-throughput environments, by reducing the likelihood of dropped packets due to insufficient memory allocation. However, increasing this value also consumes more system memory, so it should be balanced according to the available resources and specific network workload.

Please refer the document for your reference-

https://edc.intel.com/content/www/us/en/design/products/ethernet/adapters-and-devices-user-guide/receive-buffers/

Best Regards,

Vishal Shet P

Intel Customer Support Technician

[Ragulan_Intel]

Hello Steve22,

I hope this message finds you well.

As we have not received a response from you in over 7 days, we will proceed with closing this thread.

If you still need assistance, feel free to reach out at any time, we’ll be happy to help.

Best regards,

Ragulan_Intel