E810 'access error' when updating firmware

[Mark27]

Hello,

I have an E810-XXVDA2 network card.  I'm trying to update the firmware but I get the following output.  This is on Ubuntu Linux. 

Num Description Ver.(hex) DevId S:B Status
=== ================================== ============ ===== ====== ==============
01) Intel(R) Ethernet Network Adapter N/A(N/A) 159B 00:129 Access error
E810-XXV-2

I also have Windows 10 and it gives the same "Acess error" message when I try to update the firmware on Windows.

Does anyone have an idea or suggestion about this?  Thank you.

Regards,

Mark

[Mark27]

This has been resolved.  It turns out that I had to update the driver first.  Apparently the driver is linked to the firmware version in some way.  

Sorry for the extra noise.

Mark

[Nakul]

Hi,

How to identify the full name/description of my Intel(R) Ethernet 25G 2P E810-XXV Adapter.

PCIDeviceID

159B

PCISubDeviceID

0002

PCISubVendorID

8086

Question: Is it ?

• Intel Ethernet Network Adapter E810-XXVDA2: which supports dual 25GbE ports.

or

• Intel Ethernet Network Adapter E810-XXVAM2: which supports dual 25GbE ports with advanced offloads.