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E810 irdma setup failed

suhehiro
Beginner
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https://community.intel.com/t5/Ethernet-Products/E810-setup-failed/td-p/1396014

 

I read this and used ice-1.8.9, but the phenomenon did not improve.

 

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Zigfreid_Intel
Moderator
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Hello suhehiro,


Thank you for posting on Intel Ethernet Communities. 


As per checking on your previous post we have advised you to try using try the latest ice 1.8.9 then try irdma again. Since you have mentioned that you already did that and advised that there's no improvement, unfortunately we are unable to provide any further assistance on this and we would highly advised for you to contact HPE for further support since they are the OEM (Original Equipment Manufacturer) of your adapter they have customized drivers, firmware and software to enable or alter features on your card. They are in best position where you can seek assistance so you don’t lose features or customizations of the Ethernet adapter.


If you have questions or other clarifications please let us know so we can help you further.


Awaiting to hear from you soon, should there be no response from you, I’ll make sure to reach out after 3 business days. Thank you and have a nice day!


Best regards,

Zigfreid I.

Intel® Customer Support


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Zigfreid_Intel
Moderator
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Hello suhehiro,


Good day! We hope that you are having a great one so far.


We'd like to know if you have any other questions or clarifications please let us know so we would know if we can close the thread.


Hoping to hear from you soon.


We will wait for your reply within 3 business days in case we don't hear from you, we will proceed closing this request.


Best regards,

Zigfreid I.

Intel® Customer Support


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Zigfreid_Intel
Moderator
495 Views

Hello suhehiro,


Good day! We hope that you are having a great one so far.


Please be informed that we will now close this request since we haven't received any response from our previous follow ups. Just feel free to post a new question if you have any other inquiry in the future as this thread will no longer be monitored.


Best regards,

Zigfreid I.

Intel® Customer Support


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