ELX550AT2

[oa000]

Intel device is not recognized on the PCIE , on board see clocks & PCI signals for a moment and then silent

this interface was checked with another non Intel product without any issue

what can be possible reasons ?

Thanks in advance

[AlfredoS_Intel]

Hi Oa000,

Thank you for posting on our Intel® Ethernet Communities Page.

We know the importance of having your issue resolved, and we will do our best to assist you.

The product, ELX550AT2, that you are inquiring about is an Intel® Ethernet Controller which OEMs have integrated into their network cards. Are you integrating the controller to your own designed board?

Looking forward to your response. Should we not get your response, we will follow up after 3 business days.

Best Regards,

Alfred S

Intel® Customer Support

[AlfredoS_Intel]

Hi Oa000,

We have not received your response on this forum, and we are reaching out to check if you need more time.

Should we not hear from you, we will check back with you again after 3 business days.

Best Regards,

Alfred S

Intel Customer Support

[AlfredoS_Intel]

Hi Oa000,

I am just sending another follow up.

Since we have not heard back from you, we will close this inquiry now. 

If you need further assistance, please post a new question. 

Best regards,

Alfred S.

Intel Customer Support