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Error installing killer performance driver

GiammoElLoco
Beginner
716 Views

HI, when i try to install new driver of intel killer performance driver at the end of installation the software give me an error: Error 2732 directory management not initialized

How to resolve?

 

screenshot:

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4 Replies
Achilles_Intel
Moderator
675 Views

Hello GiammoElLoco,


Thank you for posting in Intel Ethernet Communities.


Please allow us to route this query to the concerned team. They will get back to you as soon as possible.


Let us know if you have additional questions or need clarifications.


Thank you for your kind patience.



Best regards,

Achilles M.

Intel Customer Support


JosueO_Intel
Moderator
632 Views

Hello GiammoElLoco,


Thank you for posting on the Intel communities. In order to have a better understanding of the issue, please share with us the following information: 


  1. Was it working before?
  2. Are you using a desktop or a laptop?
  3. Have you tried using the drivers provided by the OEM?
  4. Have you reported the issue with your OEM?
  5. Which driver version are you trying to install?
  6. Model of the Intel® Killer product.


Also, please download and install the Intel System Support Utility (Intel SSU):

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 

Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View".  

Click on "Next", save the report and attach it to your response.



Regards, 


Josue O.  

Intel Customer Support Technician



JosueO_Intel
Moderator
617 Views

Hello GiammoElLoco,


Were you able to check the previous post?  

Let us know if you still need assistance.  



Regards, 


Josue O.  

Intel Customer Support Technician



JosueO_Intel
Moderator
572 Views

Hello GiammoElLoco,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Regards, 


Josue O.  

Intel Customer Support Technician



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