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Ethernect connection problems

NNath1
Beginner
1,394 Views

Hi everyone,

I tried connecting the Internet this morning and I got an error message saying " The Intel Ethernet Connection (2) 1218-V adapter is experiencing driver or hardware related problems" not sure what to do, hope someone can help me

thank you,

NBreaux

0 Kudos
2 Replies
idata
Community Manager
142 Views

Hi NBreaux,

 

 

Thank you for contacting Intel.

 

 

Try to re-install the driver of your network connection. You may check for the available driver for your motherboard or system model.

 

 

If you wish to try our driver, you may download it here:

 

https://downloadcenter.intel.com/product/71305/Intel-Ethernet-Connection-I218-V

 

About Intel® Drivers

 

The driver or software for your Intel® component might have been changed or replaced by the computer manufacturer. We recommend you work with your computer manufacturer before installing our driver so you don't lose features or customizations.

 

 

If you continue to encounter hardware related problem even after installing the driver, please contact your system manufacturer for further assistance.

 

 

Sincerely,

 

Sandy
idata
Community Manager
142 Views

Hi NBreaux,

 

 

Good day. Hope you're doing well.

 

 

I would like to check if you were able to install the adapter properly. In case you have issues with our driver, you may try the driver provided by your system manufacturer.

 

 

Sincerely,

 

Sandy
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