Ethernet 10G x710 Not compatible with FS Transceiver Module?

[SomeGuyInMichigan]

Hello everyone, 

I am trying to connect my PowerEdge R730 to the internet with Cat 6 rj-45 ethernet cable running at 10 GB. I believe I have a 10GB 4P X710 SFP+ rNDC installed onto the powerEdge. Since I have SFP+ ports, I bought a Intel Compatible SFP+ 10GBASE-T Copper 30m RJ-45 Transceiver Module (LOS) from FS. However, when I try to run my powerEdge with the module, I get an error that says "The driver failed to load because an unsupported module type was detected." Anyway to rectify this? How can I connect my powerEdge to the internet with 10Gb?

Please ask if you have any questions.

Thank you.

[IntelSupport]

Hello SomeGuyInMichigan,

Greetings for the day!!

Thank you for posting in the Intel Community. We sincerely apologize for the delay in our response. We have received your concern and would like to assure you that assisting you is our top priority.

Could you kindly let us know if the issue has been resolved, or if you require further assistance from us? Your prompt response will greatly help us in diagnosing and resolving the issue as quickly as possible.

We appreciate your patience and understanding, and we look forward to hearing from you soon.

Regards,

Kuzhanthai Yesu R

Intel Customer Support Technician

[IntelSupport]

Hello SomeGuyInMichigan,

Greetings for the day!!

This is to follow up on the issue you reported to us.

Could you please confirm if the issue has been resolved or if you still require our assistance? Your timely response will help us diagnose and address the issue more efficiently.

We look forward to hearing from you soon.

Regards,

Kuzhanthai Yesu R

Intel Customer Support Technician

[Yesu27]

Hello SomeGuyInMichigan,

Greetings for the day!!

This is the final follow-up regarding the issue you reported to us.

Could you please let us know if the issue has been resolved or if you still need our help? Your prompt response will assist us in diagnosing and addressing the issue more effectively.

If we don't hear back from you soon, we'll assume the issue has been resolved and will proceed to close the case. 

Please feel free to respond to this email at your earliest convenience..

Regards,

Kuzhanthai Yesu R

Intel Customer Support Technician