Ethernet Converged Network Adapter X710 INF latest driver

[DaliaR]

Hello

I have a PC with an Intel Ethernet Converged Network Adapter X710 D4. Im using Windows 10 Enterprise. 

Lately, Im having some performing and packet loss issue. Looking at Intel forum, it is recommended to install the latest driver.  According with Intel page, the recommendation is to download the Intel® Ethernet Adapter Complete Driver Pack.

The attached file Release 10.5 .zip contains the driver for most of the Intel Ethernet Adapter. 

Can you tell me which exactly is the driver for the Intel Ethernet Converged Network Adapter X710? 

Is it under PRO40GB folder?

Thank you

Dalia

[vish1]

Hello DaliaR,

Greetings!!

To assist you further with the issue related to your Intel® Ethernet Adapter, could you please confirm whether the adapter was purchased separately or if it came pre-installed with your system.

This information will help us determine the correct support path and identify if the adapter is an OEM (system manufacturer) component or a retail Intel adapter. Once confirmed, we can guide you with the appropriate troubleshooting steps and driver recommendations.

Looking forward to your reply.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

[DaliaR]

Hello Vishal

Im sorry for the late response. For some reason my previous message was not sent.

The ethernet adapter was purchased separately and the windows 10 enterprise was installed separately.
I just need the driver for the board.

Waiting ti hear from you
Best regards
Dalia

[vish1]

Hello DaliaR,

Greetings for the day!!

This is the first follow-up regarding the reported issue. We are eager to ensure a swift resolution and would appreciate any updates or additional information you can provide.

Please feel free to respond to this email at your earliest convenience.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

[vish1]

Hello DaliaR,

Greetings!!

For instructions on installing Ethernet drivers for Windows, Linux, VMware, FreeBSD, and other operating systems, please refer to the Intel® Ethernet Adapter and Device User Guide.

This guide provides detailed steps and recommendations to ensure correct driver installation and configuration across various platforms.

https://www.intel.com/content/www/us/en/download/19373/adapter-user-guide-for-intel-ethernet-adapters.html

Best Regards,

Vishal Shet P

Intel Customer Support Technician

[DaliaR]

Hello Vishal, 

Before posting to the Intel forum, I already tried to see if there was any information in the "user manual/release". 

You can try by yourself: 

1. Go to the link you pointed. 

2. Press the button to download the " Intel® Ethernet Adapters and Devices User Guide". The document is empty and it states:  " This document is no longer available in the software release. View it on the Intel Resource and Documentation Center at https://cdrdv2.intel.com/v1/dl/getContent/705831

3. It relink to the "Welcome to Intel® Ethernet Adapters and Devices User Guide!".... From here,  try to find the answer to my original question... Honestly, I couldn't find it, which is why I posted to the forum.

What is the Ethernet Converged Network Adapter X710 INF latest driver? How to install it correctly?  

Note. I also opened the "Release document"; it's empty. 

Vishal, I would appreciate it if you could reproduce how to find the right INF (Windows driver) or how to install it correctly.

Waiting for your reply

Dalia

[Akshaya1]

Hi DaliaR,

Thank you for your response.

Kindly allow some time as we are checking this internally and will get back to you with an update shortly

Regards,

Akshaya

Intel Customer support Technician

[Sazirah]

Hi DaliaR,

Greetings.

Regarding your enquiry about identifying the correct file to properly install the driver, once you have downloaded the driver pack from (https://www.intel.com/content/www/us/en/download/15084/intel-ethernet-adapter-complete-driver-pack.html), you may check the folder -Release_30.5\PRO40GB\Winx64\NDIS68.

Below is the excerpt from readme.txt :

PRO40GB Winx64 NDIS68 README

****************************

The driver package files in this folder can be used to install drivers

for Intel(R) Ethernet 700 Series devices on the following operating

systems:

* Microsoft* Windows* 10 [1]

* Microsoft* Windows Server* 2019

If you have any questions, please let me know.

Regards,

Sazzy_Intel

Intel Customer Support Technician

[DaliaR · Accepted solution]

Thank you for the answer. 

It would be helpful if it were documented on Intel's website.

Best regards

Dalia

[Ragulan_Intel]

Hello DaliaR,

Thank you for your feedback and we truly appreciate it.

We understand how helpful it would be to have this information documented on Intel’s website and welcome your input.

If you have any further questions or need additional assistance, please don’t hesitate to reach out.

Best regards,

Ragulan_Intel

Intel Customer Support Technician

[vish1]

Hello DaliaR,

Greetings!!

Please let us know if you need any further assistance regarding the issue. If there are no additional concerns, we will proceed to close the case.

We appreciate your time and cooperation.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

[vish1]

Hello DaliaR,

Greetings!!

This is follow up. Please let us know if you need any further assistance regarding the issue. If there are no additional concerns, we will proceed to close the case.

Best Regards,

Vishal Shet P

Intel Customer Support Technician