Ethernet controller I225-IT Nvme/eeprom flashing query

[Nagesh_Trident]

Hi,

We are facing issue in flashing NVME bin file to the ethernet controller I225-IT.

We tried both eeupdate and LANConfig tools method to flash the bin file, but both says successfully flashed. Upon reboot, we are not able to see the updated Device ID.

we always see the old device ID 0x15FD itself and it says empty flash once again, when we check with the lanconfig/eeupdate tools.

Also, the bin file downloaded from the intel website if for Device ID 0x15F2 which is forI225-LM but not for I225-IT.

Kindly help us to clarify these doubts and provide us the correct steps and bin file to flash the ethernet controller successfully.

Thanks,

Nagesh R

[Sazirah · Accepted solution]

Hi Nagesh_Trident,

Thank you for posting in Intel Ethernet Communities.

We appreciate that you have opened a web ticket (#06392195) with us and we will switching the communication channel to the web ticket. Therefore, we will continue assist you through the web ticket channel( #06392195). Since this is duplicate request and there is active ticket available with Intel, we will close this community case accordingly. 

Thank you for using Intel products and services.

Regards,

Sazzy_Intel

[Nagesh_Trident]

Ok fine.

Thanks. We will communicate further on this issue in web ticket.

https://supporttickets.intel.com/s/requestdetail?language=en_US&id=5004U00001KdSkXQAV

Regards,

Nagesh R

[Nagesh_Trident]

Hi All,

This problem was fixed and refer to the below ticket for details.

https://supporttickets.intel.com/s/requestdetail?id=5004U00001KdSkXQAV

Solution:

We need to download the lanconfig tool from the Intel RDC website.

Doc ID: 348742

File name: 348742_Quartzville Tools_710913.zip

we need to download the correct bin file( FXVL_0D9F_IT_2MB_1.94d.bin) from the Intel RDC website.

Doc ID: 615202

File name: 615202-I225-NVM-WW05-24.zip

we need to flash the bin file and after than power off  AC power for 20 seconds and then power on the unit once again.

Thanks & Regards,

Nagesh R