For 348744_Quartzville SDK_718584 program design problem

[James_Yang_tw]

Hi

If I have the question to consult about the 348744_Quartzville SDK sample codes, where can I raise the ticket or question?

Thanks

James Yang

[Sazirah]

Hi James_Yang_tw,

Thank you for posting in Intel Ethernet Communities.

Since this is regarding to designation, we have expert Intel Embedded Team that will be able to assist you further on this. You may post this in Intel Embedded Forum : https://community.intel.com/t5/Embedded-Products/ct-p/embedded-products. Once posted, please give them some time and they will get back to you for any assistance needed.

Since there is not much that we can assist you from our end, we will proceed with closing this thread at our end. 

Thank you for using Intel products and services.

Regards,

Sazzy_Intel

Intel Customer Support Technician

[Sazirah]

Hi James_Yang_tw,

Before that, may I know this issue is related to any Intel ethernet/server products? Can you share with us the product name?

Regards,

Sazzy_Intel

Intel Customer Support Technician

[James_Yang_tw]

Hi Sazzy

It's Rakuten Symphony with Intel 823-C 16 ports on board, and the next version may use intel 830.

James

[Amina_Sadiya]

Hello James,

Thank you for sharing the details, Could you please elaborate on the issue that you are facing and the exact information that you are looking for.

Regards,

Amina

Intel Customer Support Technician

[James_Yang_tw]

Hi

We want to refine our ethernet NIC test on the factory stage.

I download Intel Network Connections Tools 29.5 PV LAN Software Tools, and from the installed, lanconf (linux), can meet most of the test requirement.
But it's interactive, even in the textmode, and it cannot work like command line for auto test purpose.

The related url as below does not mention the solution.

https://community.intel.com/t5/Embedded-Connectivity/How-to-set-LanConf-test-settings-in-textmode-for-automation/m-p/698050

https://community.intel.com/t5/Embedded-Connectivity/How-can-I-use-Quartzville-to-transmit-and-receive-packets/m-p/687181#M1937%3Fwapkw=Quartzville

I download Intel Network Connections 29.5 PV Software Development Kit, SDK Tool.

From the SDK, it seems to lack of the Diagnostic Tools SDK Programmers Manual (2.35.57.4) API Reference Manual and program guide mentioned as below:

https://community.intel.com/t5/Embedded-Connectivity/Diagnostic-Tools-SDK-installation-amp-setup-help/m-p/1256897/highlight/true#M2911

I have written some test codes by SDK, and lacks some API header files comapred to LANCONF's log used API.

The test codes cannot meet the test purpose, so we need more accurate about SDK information.

We want to test NIC like MAC, PHY loopback functions and so on.
But we need more inforamtion about SDK provided like SDK Programmers Manual, and sample codes for hands on.

Would you show us where to consult?

Thanks

James

[Amina_Sadiya]

Hello James,

Thank you for sharing the details, Since your request pertains to a Design-In issue, we recommend opening an IPS ticket for further assistance.

Kindly refer to the link below for information on how to register and gain access to Intel® Premier Support.

https://www.intel.com/content/www/us/en/support/articles/000057045/ethernet-products.html

Regards,

Amina

Intel Customer Support Technician

[Sazirah]

Hi James_Yang_tw,

Thank you for sharing the product details. As advised previously, since this is regarding to designation, we have expert Intel Embedded Team that will be able to assist you further on this. You may post this in Intel Embedded Forum : https://community.intel.com/t5/Embedded-Products/ct-p/embedded-products. Once posted, please give them some time and they will get back to you for any assistance needed.

Since there is not much that we can assist you from our end, we will proceed with closing this thread at our end. 

Thank you for using Intel products and services.

Regards,

Sazzy_Intel

Intel Customer Support Technician