Garbage code showing when install PROset/wireless driver version 20.7 or 20.7.1 under Window 7 32bit Japanese OS on I210

[ChunHuat_Y_Intel]

Noted: customer has been validate which is no issue on lan driver version 20.4.1

[idata]

HI gar\yeohchux

Thank you for bringing this matter to our attention. I will check for you.rgds,wb

[idata]

HI gar\yeohchux.

The screenshot attached shows the PROSet version is 21.0, can you help clarify what is the exact version installed which has the garble since you mentions it happened on version 20.7 and version 20.7.1.Are you referring to both version 21.0 and 20.7.1? Thanks,wb

[ChunHuat_Y_Intel]

Hi wb,

Start from version 20.7 onwards has the garble issue, mean version 20.7, 20.7.1 and 21.0 encounter this issue.

Regards,

Patrick Yeoh

[idata]

Hi Patrick,

Thank you for the clarification.rgds,wb

[ChunHuat_Y_Intel]

Hi wb,

Customer also validate under different language(English) with same lan driver version 20.7 onwards, there is no issue on that.

Regards,

Patrick Yeoh

[idata]

Hi Patrick,

Thank you for the additional information.rgds,wb

[idata]

Hi Patrick,

Good day. Further checking, this is a known issue, please wait for further software release by September. Hope this clarified. Thanks,wb

[ChunHuat_Y_Intel]

Hi wb,

Did you know lan driver version release will be follow version 21.x or version 22.0?

Since this is know issue, we will wait for next release.

Regards,

Patrick

[idata]

Hi Patrick,

I don't have the information what exact version the new release be. It will be posted on the website once available. Thank you.rgds,wb