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JAbad3
Beginner
458 Views

Hi, I have intel X540-T2, do you have any guide how to update the firmware? and how to look for the version of my firmware?

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CrisselleF_C_Intel
Moderator
245 Views

Hello James,

 

Not a problem at all. We appreciate your effort in providing the additional photos.

 

For Intel® Ethernet Converged Network Adapter X710-T4, please visit the download link below for Non-Volatile Memory (NVM) Update Utility. The usage guide links are also indicated on the download link. Just click the appropriate link for your Operating system.

https://downloadcenter.intel.com/download/24769/Non-Volatile-Memory-NVM-Update-Utility-for-Intel-Eth...

 

There is no firmware update for Intel® Converged Network Adapter X540-T2. You may visit this link for the downloads available for this adapter.

https://downloadcenter.intel.com/product/58954/Intel-Ethernet-Converged-Network-Adapter-X540-T2

 

Let us know if you have additional questions and clarifications on this matter.

 

Looking forward to your response.

 

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel 

View solution in original post

9 Replies
CrisselleF_C_Intel
Moderator
245 Views

Hello JAbad3,

 

Thank you for posting in Intel Ethernet Communities. 

 

Please provide the PBA number of the adapter. This would help us identify if you are using an OEM or retail version of Intel Ethernet adapter. Please refer to the link below in where to locate the PBA. It consists of 6-digit number located at the last part of the serial number.

https://www.intel.com/content/www/us/en/support/articles/000007022/network-and-io/ethernet-products....

 

Looking forward to your response.

 

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel

JAbad3
Beginner
245 Views

20191212_091839.jpg20191212_091935.jpgHi Criselle

 

Kindly refer the serial numbers below:

 

Intel X540-T2 = S.N. -914248

Intel X710-T = S.N. - 943053

 

If you can give me the firmware update and the software to update it and guide how to update.

 

Thank you so much and hoping your response on this matter.

 

James

CrisselleF_C_Intel
Moderator
245 Views

Hello James,

 

Thank you for providing the images as a reference. However, we were not able to locate the PBA of the adapter. Is it possible to provide full view photo of the front and back of the adapter for us to double check on it? Please also share where did you purchased it.

 

Hoping to hear form you.

 

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel

JAbad3
Beginner
245 Views

20191213_083040 (2).jpg20191213_082943 (2).jpgHi Criselle

 

Sorry for the wrong info. Kindly refer the serial numbers below:

 

Intel X540-T2 = PBA -G45270-003

Intel X710-T = PBA - J31241-004

 

If you can give me the firmware update and the software to update it and guide how to update.

 

Thank you so much and hoping your response on this matter.

 

James

 

CrisselleF_C_Intel
Moderator
246 Views

Hello James,

 

Not a problem at all. We appreciate your effort in providing the additional photos.

 

For Intel® Ethernet Converged Network Adapter X710-T4, please visit the download link below for Non-Volatile Memory (NVM) Update Utility. The usage guide links are also indicated on the download link. Just click the appropriate link for your Operating system.

https://downloadcenter.intel.com/download/24769/Non-Volatile-Memory-NVM-Update-Utility-for-Intel-Eth...

 

There is no firmware update for Intel® Converged Network Adapter X540-T2. You may visit this link for the downloads available for this adapter.

https://downloadcenter.intel.com/product/58954/Intel-Ethernet-Converged-Network-Adapter-X540-T2

 

Let us know if you have additional questions and clarifications on this matter.

 

Looking forward to your response.

 

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel 

View solution in original post

CrisselleF_C_Intel
Moderator
245 Views

Hello James,

 

Good day!

 

We'd like to check if the information above was of help to your query. If you have additional questions and clarifications on this matter, please do not hesitate to let us know.

 

Awaiting to your reply.

 

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel 

AlfredoS_Intel
Moderator
245 Views

Hello James,

Please be informed that we will now proceed in closing this request since we haven't received any response from our previous follow ups. Should you have any other concerns or assistance needed in the future, feel free to post a new question.

Best regards,

Alfred S

Intel Customer Support

A Contingent Worker at Intel 

JAbad3
Beginner
245 Views

Hi,

 

Sorry for the late reply i was out of town.

 

Thank you for the response it was very helpful to me.

 

James Abadies

AlfredoS_Intel
Moderator
245 Views

Hello JAbad3,

No sorries needed for the time in getting back to us. We totally understand.

It was a great pleasure assisting you, thank you for reaching out in our Intel® Communities page.

Best regards,

Alfred S

Intel Customer Support

A Contingent Worker at Intel 

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