How does "WOL" work on Intel X550-T2? How can I connect AUX power in it?

[kogaw5]

I'd like to activate wol (wake on lan) on X550-T2.

According to https://downloadmirror.intel.com/22283/eng/readme.txt,

which says "These devices only support WoL if AUX power is supplied via this connector. " , I need to connect AUX power to X550-T2.

But I'm not sure what type of cable I should use for AUX power supply and not sure how I could purchase it .

Could you give any advice?

Best regards,

Koji

[Caguicla_Intel]

Hello Koji,

Thank you for posting in Intel Ethernet Communities. 

Please allow us to check on your query. We will give you an update within 1-3 business days.

Hoping for your patience.

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel

[Caguicla_Intel]

Hello Koji,

Thank you for the patience on this matter.

As mentioned on the link provided, "Note that this is system and adapter specific. Some with this connector do not support WoL. Some systems do not provide the correct power connection. See your system documentation for details." 

With this, we'd like to double check if you have contacted your system vendor to check if the system comes with aux power connector and supports WoL. 

Looking forward to your response.

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel

[Caguicla_Intel]

Hello Koji,

Good day!

We'd like to double check if you have contacted your system vendor to check if the system comes with aux power connector and supports WoL. 

We look forward to your reply.

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel

[kogaw5]

Hello Crisselle,

Thank you for your reply. And I'm sorry for my late response.

The system which I'm using is ASUS PRIME X299-A ,

I have made a query to ASUS support but I have not yet received their answer .

Best regards,

Koji Ogawa

[kogaw5]

Hello Crisselle,

For just in case , I let you know about the the network card in which X550 tip is implemented,

It is "Intel® Ethernet Converged Network Adapter X550 -T2"

https://www.intel.com/content/www/us/en/products/docs/network-io/ethernet/network-adapters/ethernet-x550-brief.html

Best regards,

Koji Ogawa

[Caguicla_Intel]

Hello Koji,

We appreciate your reply.

We will wait for your update regarding ASUS support's answer. Just in case we don't hear from you, we will follow up after 3 business days.

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel

[kogaw5]

Hello Crisselle,

Thank you for your reply,

They replied to me that they did not find the AUX power supply connector on the intel X550-TS network interface board.

Could you tell me which part of the X550-T2 is the AUX power supply connector you are talking now

and the detail specification regarding voltage or physical interface ?

Best regards,

Koji Ogawa

[Caguicla_Intel]

Hello Koji,

You are welcome.

Kindly share the PBA number of the adapter for us to identify if you are using retail or OEM version. If this is an OEM version, you may need to contact the vendor to double check the AUX power connector.

You may refer to this link on where to check the PBA of the adapter.

https://www.intel.com/content/www/us/en/support/articles/000007022/network-and-io/ethernet-products.html

We will wait for your reply.

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel

[kogaw5]

Hello　Crisselle,

Thank you for your response.

Since I 'm not sure which number is PBA one in my network interface card,

could check the attached photos of it?

​Best regards,

Koji Ogawa

[Caguicla_Intel]

Hello Koji,

We appreciate your reply.

Please allow us to further check this on our end. Rest assured that we will provide an update within 1-3 business days.

Hoping for your patience.

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel

[Caguicla_Intel]

Hello Koji,

Please be informed that we are still checking on your query. Rest assured that we will get back to you within 1-3 business days.

Thank you for your time on this matter.

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel

[Caguicla_Intel · Accepted solution]

Hello Koji,

We appreciate your patience on this matter.

The Aux power is intended to be supplied over the PCIe Out of Band Interface and not externally supplied to the card. The power is supplied by the system if it supports 3.3Vaux. The physical connections to this power rail are not installed on the board and therefore would not support WoL.

We will update the readme to reflect this information. We apologized for any inconvenience.

Let us know if you have additional questions and clarifications on this matter.

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel

[Caguicla_Intel]

Hello Koji,

We'd like to check if you have additional questions and clarifications to this request. If you do, please let us know and we will be glad to be of help.

Looking forward to your response.

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel

[kogaw5]

Hello ​Crisselle,

Thank you for your reply and I'm sorry for late response.

I understood that the network interface card does not support wol.

So I'll find another way for my system to support wol .

It's clear. I don't have further questions on this matter.

Best regards,

Koji Ogawa

[Caguicla_Intel]

Hello Koji,

Thank you for your time and kind understanding on this matter.

Please be informed that we will now proceed in closing this request. If you have any other concern or assistance needed in the future, please do not hesitate to post a new question.

May you have a lovely weekend!

Best regards,

Crisselle C

Intel Customer Support

A Contingent Worker at Intel