How to incease my ether. speed

[LSabo3]

Hi. I just re-installed my computer and I have this problem. I checked the speed of my connection and it was very low ( 9,8 mb/s) and before I had around 400-500 mb/s

And I was trying to fix it by download. drivers but there is another problem. I can't download the PROWINX64, it says that I have no Intel drivers installed or whatever. I would really appreciate If someone could help me with this.

[AlHill]

What operating system? Windows 10 version 1909?

What is the model number of your laptop or desktop?

What is the model number of your processor?

Doc

[LSabo3]

Okay, so quest. 1. - Windows

2. - Yes

3. - N16Q2

4. - Aspire E5-575 series

[Mike_Intel]

Hello LSabo3,

Thank you for posting in Intel Ethernet Communities. 

I just want to check if the issue is now resolved.

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

[Mike_Intel]

Hello LSabo3,

I am just sending another follow up to check if you still need assistance for this issue. Since we have not heard back from you, I need to close this inquiry now. 

If you need further assistance, please post a new question. 

Best regards,

Michael L.

Intel Customer Support Technicians