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HS_
Beginner
1,770 Views

I can't get i218-lm vlan enabled in win 8.1

Hi guys,

I can't get the created vlan(s) enabled. Their states keep showing "disabled" and the "modify" button is grey.

In the "network connections" page, the physical NIC icon is blue, but the virtual NIC(s) is grey.

Anybody has an idea what's going on here ?

Here are some related data:

* The notebook is Dell Latitude / Windows 8.1 pro up to date / 64-bit.

* No VM installed, virtualization is by default enabled at the bios, though.

* Adapter teaming is OFF by default.

* The wired NIC type is Intel i218-LM / ProSet version 23.2 the latest release.

* The ethernet properties have the default values. "Advance Network Services Protocol" will be checked automatically once I create a vlan.

Here are some taken actions:

1- tested out the trunk (tagged) port of the switch by using a macbook and a usb2eth adapter.

2- tried to create 1 vlan only and restart the notebook.

3- tried to create 2 vlans and restart the notebook.

4- tried to assign the virtual NIC ip addresses manually and dynamically.

5- tried to disable it and re-enable it manually from the "network connections" page.

6- tried to turn off the wifi and start all over again.

7- tried to completely remove the proset software and the drivers, restart the notebook, and re-install the 23.2 package.

Thank you in advance !

Henry

0 Kudos
4 Replies
idata
Community Manager
103 Views

Hi Henry__,

 

 

Thank you for posting in Wired Ethernet Communities. Just to double check below information:

 

 

1) Can you disable the Virtualization in teh BIOS?

 

2) Were you able to create VLAN before using the Dell driver? Are you encountering this issue if using PROset version 23.2?

 

3) Can you use the driver provided by Dell since this is onboard NIC, it is recommende to use the customized driver from the system vendor

 

as the onboard NIC might have modified to adapt to the design of the board.

 

 

Please feel free to update me.

 

 

Regards,

 

Sharon T

 

Intel Customer Support

 

Agent under contract to Intel

 

HS_
Beginner
103 Views

Hi Sharon,

It's still not working after disabling virtualization from the BIOS.

The dell's driver doesn't support vlans. It looks like they use the original Intel driver (version 22.2).

idata
Community Manager
103 Views

Hi Henry_,

 

 

Thank you for the update. Just to double check if you were able to create VLAN and work normally before on this notebook? Are you encountering the same issue if running other Windows OS in this notebook?

 

 

 

Regards,

 

Sharon T

 

Intel Customer Support

 

Agent under contract to Intel

 

idata
Community Manager
103 Views

Hi Henry_,

 

 

Please feel free to provide the information.

 

 

Regards,

 

Sharon T

 

Intel Customer Support

 

Agent under contract to Intel
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