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I211 GIGABIT NETWORK error

Opti
Beginner
1,156 Views
So I've upgraded the driver to v13 and I get "window error 37." I have tried everything I can think of. I even tried rolling back to v12 and instead I get " ethernet doesn't have a ip configuration".
I have a msi 570 pro carbon gaming wifi mobo, if anyone could help I would appreciate it so much
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3 Replies
JunAn_Intel
Employee
1,124 Views

Hello Opti,


Thank you for posting in Intel Ethernet Communities. 


For us to further check and investigate the issue, please provide the following details.


  1. Can you share about your driver information and version.
  2. Can you share to us how did you update the driver?
  3. Have you tried with the drivers from the computer manufacturer?


You might download and try to re-install the driver from MSI support site.

https://www.msi.com/Motherboard/MPG-X570-GAMING-PRO-CARBON-WIFI/support#driver



Looking forward to your reply.

 

We will follow up after 3 business days in case we don't hear from you.

 

Best regards,

JunAn_Intel

Intel Customer Support


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JunAn_Intel
Employee
1,088 Views

Hello Opti,


I hope you're having a wonderful day. I am just sending a soft follow up to check if you still have questions or clarifications. We will wait for your reply.

 

If you have questions, please let us know. Thank you.


Best regards,

JunAn_Intel

Intel Customer Support


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JunAn_Intel
Employee
1,050 Views

Hello Opti,


Please be informed that we will now close this request since we haven't received any response from our previous follow up. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.

 

 

Best regards,

JunAn_Intel

Intel Customer Support


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