Ethernet Products
Determine ramifications of Intel® Ethernet products and technologies
4923 Discussions

I211 & I217-V ProSet/ANS tabs missing in device manager

JWalk14
Beginner
1,859 Views

Just purchased an ASRock Z87 Extreme6 board which has dual Intel NICS (I211 & I217-V). I'm running Win7 64-bit. I installed the 18.3 driver package with the ProSet and ANS boxes checked. Installation completes without any issues. Both NICS work fine, but in the device manager, I have no extra ANS tabs (VLAN, Teaming, etc). I've tried uninstalling and reinstalling the drivers several times along with trying the 18.2 package that's on the ASRock driver disc. If I uninstall ProSet for device manager and ANS, I get the "Advanced" tab. As soon as I reinstall both, the "Advanced" tab disappears and I get what you see below. I've made sure the WMI service is running, and Windows Modules Installer is running during the driver install. I'm not sure what else to try.

Below is what I see in the device manager for both NICS:

Any help is greatly appreciated!

0 Kudos
1 Solution
JWalk14
Beginner
915 Views

Problem solved. Installed the 18.1's and the tabs appeared.

View solution in original post

0 Kudos
1 Reply
JWalk14
Beginner
916 Views

Problem solved. Installed the 18.1's and the tabs appeared.

0 Kudos
Reply