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I217-V network adapter problem on windows 10 anniversary update(1607)

idata
Community Manager
1,091 Views

I have a motherboard H87 Pro-4(ASROCK, Intel Ethernet Connection I217-V)

I tried to update windows 10 anniversary(1607) and

after I finished update,

suddenly I lost internet connection.

By windows diagnosis,

It said network adapter driver can be the problem.

I wish to know when the driver is going to update.

Thanks.

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2 Replies
idata
Community Manager
221 Views

Hi Oksjjj,

 

 

Thank you for the post. As you are downloading a newer Windows 10 update, it is recommended you check with Asrock the board vendor for compatibility and updated to latest BIOS for your system.

 

 

The I217-V has Windows 10 driver available on our website which is a generic version, you

 

may refer to below URL:

 

https://downloadcenter.intel.com/download/25016/Intel-Network-Adapter-Driver-for-Windows-10 https://downloadcenter.intel.com/download/25016/Intel-Network-Adapter-Driver-for-Windows-10?

 

product=70831

 

 

As I217-V is an onboard NIC on your Asrock* system, it is recommended you contact Asrock* support for the customized driver to ensure compatibility. Please refer to below website for reference:

 

http://www.intel.com/content/www/us/en/support/network-and-i-o/ethernet-products/000006628.html%3Fwa... http://www.intel.com/content/www/us/en/support/network-and-i-o/ethernet-products/000006628.html?wapk...

 

 

Hope the above clarified.

 

 

Thanks

 

wb
idata
Community Manager
221 Views

Hi Oksjjj,

 

 

Good day. Please feel free to update me if further assistance needed.

 

rgds,

 

wb

 

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