I219-LM sleep mode disconnets internet

[sveaekonomi]

Hello, I have a problem with my HP 800 G6 mini computer and I219-LM network card. Namely, when the computer goes into sleep mode and wakes up, the network card can no longer connect to the internet until I reset the computer. I have tried all the live options related to power energy on the internet, both on the adapter and in the bios, but nothing helped.

Windows version: Windows 11 Pro 25H2 (26200.6584)

Bios version: HP S21 Ver. 02.24.00, 14.11.2025.

Inter Ethernet Connection (11) I219-LM version:   12.19.2.64

I no longer know if this is a hardware issue or a driver/windows update issue

[vish1]

Hello sveaekonomi,

Greetings!!

Could you please confirm whether the Intel® Ethernet Connection I219-LM card was purchased separately, or if it was included with the HP 800 G6 Mini system at the time of purchase.

Additionally, if you are experiencing any network connection issues, we kindly request that you share screenshots of the error messages (if available). This will help us analyze the issue more effectively and assist you further.

We look forward to your response.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

[vish1]

Hello sveaekonomi,

Greetings!!

This is the first follow-up regarding the issue you reported to us.

We wanted to inquire whether you had the opportunity to review our previous email we provided.

Best Regards,

Vishal Shet P

Intel Customer Support Technician