I226-T1 Receive/Transmit buffers, Queue size, Scaling options etc. not showing

[Fabulist]

Hello everyone,

I just installed a new I226-T1 and for some reason I am missing multiple advanced options:

I am on Windows 11 24H2. Reinstalling the driver, netsh int ip reset, and netsh winsock reset did not seem to help.

Any suggestions?

[Meghak]

Hi Fabulist,

Thank you for posting in the Intel Community.

Please accept our sincere apologies for the delay in response.

We have received your concern and would like to assure you that assisting you is our top priority.

Could you please let us know if the issue has been resolved, or if you require further assistance from us?

Your prompt response will greatly help us in diagnosing and resolving the issue as quickly as possible.

We appreciate your patience and understanding, and we look forward to hearing from you soon.

Thank you for using Intel products and services.

Best Regards,

Megha K

Intel Customer Support Technician

[Meghak]

Hi Fabulist,

Thank you for posting in the Intel Community.

This is the first follow-up regarding the issue you reported to us.

We request to please let us know if the issue has been resolved, or if you require further assistance from us?

We await your response to assist you further.

Thank you for using Intel products and services.

Best Regards,

Megha K

Intel Customer Support Technician

[Meghak]

Hi Fabulist,

Thank you for posting in the Intel Community.

This is the second follow-up regarding the reported issue.

We request to please let us know if the issue has been resolved, or if you require further assistance from us?

We await your response to assist you further.

Thank you for using Intel products and services.

Best regards,

Megha K

Intel Customer Support Technician

[Fabulist]

I can confirm that my issue has not been resolved. The only information I have acquired since this post is that certain adapter options are not available on the Windows 11 driver, but they are on the Windows 10 driver. There are still multiple advertised options of the product sheet missing.

[Meghak]

Hi Fabulist,

Greetings for the day!

Please accept our sincere apologies since the issue is not resolved.

In order to review this issue further, we request to please confirm the below details:

Please confirm the current driver version.

Please help us with the system details on which the Network adapter is installed.

We request to also confirm if this Network adapter is built-in on the system board or if it was installed separately.

We await your response to assist you further.

Thank you for using Intel products and services.

Best regards,

Megha K

Intel Customer Support Technician

[Fabulist]

Driver: 2.1.4.3

What system details do you require?

As for the adapter it is an I226-T1, as mentioned in this thread and title, and there is no onboard version of said adapter: https://www.intel.com/content/www/us/en/products/sku/225771/intel-ethernet-network-adapter-i226t1/specifications.html

[pujeeth]

Hi Fabulist,

Greetings!

Apologies for the inconvenience caused,

Would request you to go through the below link for supported operating system for I226-T1 adapter.

Supported Operating Systems for Intel® Ethernet Controllers (LOM)

https://www.intel.com/content/www/us/en/support/articles/000055236/ethernet-products/gigabit-ethernet-controllers-up-to-2-5gbe.html

Regards

Pujeeth_Intel

[Fabulist]

The link you provided links to controllers and my device is not listed there.

Correct link: https://www.intel.com/content/www/us/en/support/articles/000025890/ethernet-products.html

Also, I have mentioned the operating system I am using, which currently is Windows 11 24H2.

[Meghak]

Hi Fabulist,

Greetings for the day!

Please accept our sincere apologies about the link which was shared previously.

The link which is shared by you on the previous post is the correct Supported Operating Systems for Retail Intel® Ethernet Adapters.

We are reviewing the issue further and we request to please help us with the front and back pictures of the ethernet adapter.

We await your response to assist you further.

Thank you for using Intel products and services.

Best Regards,

Megha K

Intel Customer Support Technician

[Fabulist]

I have already provided said photos via e-mail on Intel's customer support when I was contacting support for this issue, since I did not receive a response here. The e-mail used is the same as with this account.

It has been over 30 days and they are also looking into it with no response.

[Meghak]

Hi Fabulist,

Thank you for confirming the details.

Please note we are working with our internal team on the previous case and we will share the details via email.

We sincerely apologize for the extended wait time you’ve experienced on the previous case.

We are committed to rectifying this matter promptly and ensuring a smoother experience for you in the future.

Please be informed we will be closing this current case as we will be assisting you further on the previous case.

Thank you for using Intel products and services.

Best Regards,

Megha K

Intel Customer Support Technician