Community
cancel
Showing results for 
Search instead for 
Did you mean: 
MKrac1
Beginner
2,173 Views

I350-T4 - Driver Features Missing - pci\ven_8086&dev_1521&subsys_00a18086

Hello,

I have an issue with I350 Quad port NIC with driver version 20.7. The following features are missing on port 1,2 and 3:

  • *WakeOnPattern
  • *WakeOnMagicPacket
  • ReduceSpeedOnPowerDown
  • *PMNSOffload
  • *PMARPOffload

On port 0 are the missing features available.

Do somebody knows something about that issue.

Kind regards

Matthias

There are the XML files needed for further analysis

0 Kudos
9 Replies
MKrac1
Beginner
439 Views

On I350-T4 (pci\ven_8086&dev_1521) everything is fine and the features are available on all ports.

MKrac1
Beginner
439 Views

This issue exists on Windows Server 2012 R2

idata
Community Manager
439 Views

Hi Matthias2063,

 

 

Thank you for posting your concern in Intel wired ethernet communities.

 

 

We need to further investigate the issue. you've mentioned on your first post that port 1,2 and 3 of I350-T4 had missing features while on your 2nd post, I350-T4 works properly without problem.

 

 

Please run System Support utility on the system with your 2 I350-T4 (with issue and without issue) and share to us the output file.

 

 

System Support utility can be downloaded from the URL below:

 

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

 

 

Regards,

 

Vince
idata
Community Manager
439 Views

Hi Matthias2063, I've downloaded the attached XML files and not able to locate the system details, please try to upload them again. the normal XML file size from system support utilty is around 40KB. Thanks.

 

 

regards,

 

Vince
MKrac1
Beginner
439 Views

Hi Vince,

both XML files contain the I350 adapter parameters and also installed driver versions. What system information do you need? The underlying operating system is a Windows Server 2012 R2 with Hyper-V role enabled.

And the only question is: Why does the I350 - E1521PM has the 5 options (*WakeOnPattern, *WakeOnMagicPacket, ReduceSpeedOnPowerDown, *PMNSOffload, *PMARPOffload) available only on port 0 and the I350 - E1521 has the 5 options available on port 0, 1, 2 and 3.

Kind regards

Matthias

idata
Community Manager
439 Views

Hi Matthias, when I opened the attached XML files in browser, it only appears - 1.2.0.58 05.20.2016 00:00:16.1410826. Not able to find the i350 parameters and other details.

 

 

Kindly confirm if you have the same i350-T4 parameters as below:

 

 

 

 

 

 

 

Regards,

 

Vince
MKrac1
Beginner
439 Views

There was a missing closing tag within the xml file.

Now is the correct file uploaded.

idata
Community Manager
439 Views

Hi Matthias, after further checking, missing features is due to wake-On-LAN only supported in port 0.

 

 

 

Regards,

 

Vince
idata
Community Manager
439 Views

Hi Mathias, Hope we were able to answer your query related to missing features, please let us know if you still need assistance. Thanks.

 

 

 

Regards,

 

Vince
Reply