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MHamp2
Beginner
12,092 Views

Intel 1219-V won't connect at more than 100MBPS

My ISP (Spectrum) has upgraded my service to 200MBPS. However I can connect at more than 94 MBPS.

I downloaded the latest driver from Itel and when I select the 1GB option in Windows I loose network connectivity.

Had the ISP tech shoot the line and do a speed test thru my cabling and they can get up to 240MBPS.

Is this a NIC issue?

Environment

ASUS Z170-A Gaming computer

WIndows 7 PRO OS

Netgear NIghthawk AC 1900

DOCSYS Modem provided by Spectrum

Any ideas?

Canopygirl

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5 Replies
MHamp2
Beginner
5,368 Views

First I wish I had proofread this post first, but alas I don't.

I cannot get more than 95ish mbps..

Still stumped though

idata
Community Manager
5,368 Views

Hi Canopygirl,

 

 

Thank you for posting in Wired Communities. Please refer to the information below:

 

 

1) If you change the speed of I219-V to 1 Gb, please ensure the Netgear router where your I219-V connects is running at 1 Gb mode as well. Please ensure the NIC and the router should have the same speed setting.

 

 

2) You may also try configure the advance setting on the NIC, please refer to this link for reference:

 

https://www.intel.com/content/www/us/en/support/articles/000005593/network-and-i-o/ethernet-products...

 

 

3) Please try changing the cable to test in case you have spare cable.

 

 

4) As this is an onboard NIC on Asus board, it is recommended to obtain the customized driver for the onboard NIC since OEM board vendor might have made changes on the NIC to adapt to their system. Here is the link for you to download the driver:

 

https://www.asus.com/Motherboards/Z170-PRO-GAMING/HelpDesk_Download/ (Please note this is third party site which Intel has no control over the content therein, please contact Asus* if you have any inquiries about the website content)

 

 

Below is the link provided for your reference about our support option for Ethernet controller

 

https://www.intel.com/content/www/us/en/support/articles/000006628/network-and-i-o/ethernet-products...

 

 

Hope the above information help.

 

 

Regards,

 

Sharon T

 

 

idata
Community Manager
5,368 Views

Hi Canopygirl,

 

 

Please feel free to update me if you have contacted Asus* and if further assistance needed.

 

 

Thanks,

 

Sharon T
idata
Community Manager
5,368 Views

HI Canopygirl,

 

 

Please do let me know if you have done further testing and feel free to update me.

 

 

Thanks,

 

Sharon T
idata
Community Manager
5,368 Views

Hi Canopygirl,

 

 

You may try visit below Netgear forum and try out the suggestion given and post on that site:

 

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/NightHawk-R7000-drops-connection-on-wired-an...

 

 

You can also try connecting the I219-V to another system via back-to-back connection to test the connectivity to check if the speed can sustain at 1Gbps.

 

 

Feel free to update me.

 

 

Thanks,

 

Sharon T

 

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