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Beginner
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Intel Active Management Technology (Intel AMT)

Hi

We have computers that have Intel AMT enabled. The OOB IP is configured for dhcp but they are not releasing the ip address althought the lease is 24 hrs. Because of that we are having ip address conflicts - the TCPIP stack of one windows machine when it is booted takes a new ip address but the OOB ip of that nic is an old one that conflicts with another windows machine.

Has anyone heard anything about that ? Is this a bug or misconfiguration ?

Thanks a lot

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4 Replies
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Community Manager
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Hello Volney,

 

 

Thanks for joining the community.

 

 

We have received your inquiry and will proceed to investigate further since it is not usual for the IP address to remain causing conflicts. What could be happening is the DHCP servers sometimes assign addresses based on MAC address and this could be the reason why it tries to assign the same IP address to the same equipment even when the equipment is OOB.

 

 

We will research on this and will get back to you as soon as we have updates.

 

 

Regards

 

 

Jose A.
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Community Manager
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Hello Volney,

 

 

As part of the troubleshooting process we will need you to provide the following information:

 

 

* Screen shot of the network configuration of the system through the WebUI console.

 

* Run a SystemDiscovery using the discovery utility on the system and send us the .xml file. Details on how to get the .xml are in the user guide under Discovery using system configurator.

 

 

We will look forward for this info.

 

 

Jose A.
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Community Manager
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Hello Volney,

 

 

Do you have any updates, questions or comments in regards to this issue?

 

 

Please do not hesitate to contact us back.

 

 

If you consider the issue to be completed please let us know so we can proceed to mark this thread as resolved.

 

 

Regards

 

 

Jose A.
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Community Manager
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Hello Volney,

 

 

We will proceed to mark this thread as resolved. If you have further issues or questions just go ahead and create a new topic.

 

 

Jose A.
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